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“Gem of a hotel in Paris.” 5 of 5 stars
Review of Shangri-La Hotel Paris

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Shangri-La Hotel Paris
5.0 of 5 Hotel   |   10, avenue d'Iena, 75116 Paris, France   |  
Hotel amenities
Ranked #43 of 1,793 Hotels in Paris
Hong Kong, China
1 review
“Gem of a hotel in Paris.”
5 of 5 stars Reviewed July 24, 2013

Excellent hotel; helpful, friendly staff; clean, comfortable, luxurious, spacious rooms; .. Guests are pampered. Convenient location, 30 seconds walk to Metro. Close to Tour Eiffel, aquarium, Musee Guimet, not on super busy street. Cute garden in the back.


Room Tip: We had a super corporate rate which is why I rate this excellent for value.
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with shangri-la.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review, July 30, 2013
Dear Weiting66,
Many thanks for your really nice post on Trip Advisor about your stay at Shangri-La Hotel, Paris.
We are happy to learn that you enjoyed the hotel and our new "à la française" garden, as well as the location of the hotel, indeed very close to the Eiffel Tower, to the Champs Elysées and to Paris' museums. The 16th district is indeed known to be very Parisian and very chic as well as peaceful in the evening.
We hope to welcome you back again very soon,
Best regards,
Alain Borgers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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471 reviews from our community

Traveler rating
    364
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    28
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    3
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, England
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 22, 2013

My partner and I had a weekend away together - travelling from London, we chose Paris and after staying in the Shangri-La in Hong Kong previously, selected the Shangri-La in Paris. The hotel itself is beautiful, and the staff warm, welcoming and helpful, without exception. It is a good alternative to the grande dame hotels in Paris (Crillon, Georges V) and after staying here I have no desire to stay anywhere else when I visit Paris again. A few nights here was an absolute joy - relaxing, indulgent, with the Concierge so helpful and knowledgeable. We ate at the restaurant one evening (La B.....) - the food was good, but expensive, which is to be expected to a certain extent in a hotel of this level. Breakfast was amazing, and a great selection. All in all - pretty much a perfect stay. If the hotel is within your budget, don't hesitate - you will not be disappointed!

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review, July 30, 2013
Dear Davidax,
What a great pleasure for us to read your amazing comment about your stay at Shangri-La Hotel, Paristogether with your partner. Leaving a good memory to our clients and knowing that they will choose our hotel next time they come to Paris is a great reward for us.
We are delighted to learn that you enjoyed your stay, from your room, to the staff, to the restaurant La Bauhinia which is our French & Asian restaurant.
We look forward to welcoming you back at the hotel very soon so that you can dine at our 2 Michelin Star French Restaurant "L'Abeille" and enjoy our Spa as well.
Warm regards,
Alain Borgers
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Bucharest
Top Contributor
97 reviews 97 reviews
39 hotel reviews
Reviews in 31 cities Reviews in 31 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed July 16, 2013

I was impressed of the finishings of the rooms and of the lobby. The rooms are extremely beautiful, the bathrooms are amazing and also the quality of the cosmetics. Thanks God that you also have Nespresso coffee machine in the room! It's so nice to have a fresh espresso immediately after waking up. The room service was very prompt and the food was amazing. So it is definitely a place where I will come back. The concierge service was also very efficient and prompt.

Room Tip: ask a room with Eiffel Tower view
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  • Stayed June 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review, July 19, 2013
Dear Meda_C

Thank you very much for your great comments and feedback about your stay at Shangri-La Hotel, Paris. We are pleased to know that you enjoyed all amenities available in your room and also the service which is a very important priority for us.
Be assured that we will share your very positive comments with all the employees of the hotel.

We look forward to welcoming you back very soon!

Best Regards,
Alain Borgers
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cold Spring Harbor, New York
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 12, 2013

We stayed at the Shangri-La in Paris in late June after a few days in London. My husband and I were traveling with our 2 children, ages 11 and 12. We booked a 2 bedroom suite, but were upgraded to a decadent duplex with a view off our balcony of the Eiffel Tower.... we captured photos there alone that we will cherish for a lifetime! Everything about the room was so well thought out and there were even kid sized kimonos and slippers! There was also an abundance of towels, which is always welcome in a family of four. Breakfast was amazing, and the service was impeccable. The pool was a great addition to our trip, and a welcome spot for the kids after a long day of sightseeing. The recommendations made by the concierge staff were spot on... Tony, Anthony and Adrien were priceless in helping us with dining and shopping. My children mention them often when we talk about the trip! Can't wait to come back

Room Tip: Corner duplex had amazing views
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShangriLaParis, General Manager at Shangri-La Hotel Paris, responded to this review, July 15, 2013
Dear mnacc,

Thank you very much for your nice comments about your stay at Shangri-La Hotel, Paris. We are pleased to know that you enjoyed your duplex suite and its Eiffel view. Service is very important to us and it is a pleasure to see that our team has been able to live up to your expectation. Be assured that we will share your very positive comments with all employees of the hotel.

It would be an honor for us to welcoming you and your family back very soon!

Best Regards,
Alain Borgers
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
Top Contributor
97 reviews 97 reviews
97 hotel reviews
Reviews in 19 cities Reviews in 19 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed July 11, 2013

a nice place to rest a big plus to this place is that it is close to the city center and close to the subway, great place, I got a small room with a private bathroom but it was clean and pleasant, Paris is an expensive city and this hotel is not that expensive is the internet and friendly service, I recommend

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShangriLaParis, General Manager at Shangri-La Hotel Paris, responded to this review, July 15, 2013
Dear Oleczek,

Thank you very much for your great comments and for your feedback about your stay at the Shangri-La Hotel, Paris. We are pleased to know that you have appreciated the location. Also, thank you for your recommendation!

Be assured that we will share your very positive comment with all the employees of the hotel.

We look forward to welcoming you back very soon!

Best Regards,
Alain Borgers
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baton Rouge, Louisiana
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 23, 2013

This is a true 5 star hotel. The rooms are great. The staff in awesome. The breakfast in fantastic. We enjoyed the concierge boys. They were so nice and helped us. This hotel was the best part of Paris.. It is pricey but if you can afford it stay here.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review, June 25, 2013
Dear Lagarro

Thank you very much for your comment about your stay at Shangri-La Hotel, Paris. It's a pleasure to know that you enjoyed your stay. Service is very important to us and we are happy to know that you recommended. We are also delighted to know that your breakfast was "fantastic", it's an honor!

Be assured that we will share your very positive comments with all employees of the hotel.

We look forward to welcoming you back soon!

Best Regards,
Alain Borgers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Top Contributor
59 reviews 59 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 22, 2013 via mobile

What stands out besides the beautiful rooms and decore is the outstanding service. The concierge was wonderful and attentive to our every need. Very expensive hotel, but its to the level of George V in Paris. If you can stay here, you won't regret it.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review, June 25, 2013
Dear Maxximvs,

Thank you very much for your nice comments about your stay at Shangri-La Hotel, Paris. We are delighted to know that our Concierge team was "wonderful and attentive" and that you enjoyed the rooms and also the decoration. Be assured that we will share your very positive comments with all employees of the hotel.

Thank you for your recommendation.

We look forward to welcoming you back soon!

Best Regards,
Alain Borgers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shangri-La Hotel Paris

Address: 10, avenue d'Iena, 75116 Paris, France
Location: France > Ile-de-France > Paris
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #43 of 1,793 Hotels in Paris
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Shangri-La Hotel Paris 5*
Number of rooms: 101
Official Description (provided by the hotel):
With 101 rooms and suites, three restaurants, one Bar and four events and reception rooms, Shangri-La Hotel, Paris cultivates a warm and authentic ambience, drawing the best from two cultures: the Asian art of hospitality and the French art of living. ... more   less 
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