This was our first visit to a Shangri La--we usually stay at the Park Hyatt in Paris. The Shangri La is a very good hotel. The rooms are large ---very nice bathrooms--and a comfortable bed. The Staff were very friendly and also spoke very good English. The entrance to the hotel and the hotel itself are very beautifully restored. It is a smaller hotel with about 82 rooms. The Restaurants (all 3) are very very good. L'Abeille restaurant is just incredible. The service in L'Abeille is incredible. Also if you get a room with a view of the Eiffel Tower it must be amazing but those are close to 2,000 Euros a night.
The downsides--I realize these are very picky but at the price you pay these things should be corrected. It is very expensive more than the Park Hyatt. The location is not ideal since the only attraction that is close by is the Eiffel Tower. Also housekeeping had a few misses--they forgot to replenish the soaps and shampoo, they did not change our water bottle (leaving the one from the previous night) on turn down, 1 night of the turn down did not include closing the window shades and they threw items away that my wife wanted to save. Finally, we ordered Room Service where they forgot an appetizer, drinks etc. They also quickly fixed it but each time the room service attendant would ring the doorbell and enter the room with his own key--maybe he was trying to be nice but I found it strange that he does not wait for me to open the door.
We also ordered a flower arrange for Valentines for 150 Euros --they forgot to remove the paper and plastic wrapping which was immersed in the water part of the vase and could not be removed without making a mess. When we told they quickly fixed and it should have been done from the start.
- Official Description (provided by the hotel):
- With 101 rooms and suites, three restaurants, one Bar and four events and reception rooms, Shangri-La Hotel, Paris cultivates a warm and authentic ambience, drawing the best from two cultures: the Asian art of hospitality and the French art of living. ... more less
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