I am not in the habit of writing a review BEFORE I've actually stayed at a hotel, but feel, in this case, I must. I am planning a trip to Paris for April, 2014. I looked on-line and found Hotel D'Aubusson. The Reservations staff, in particular Audrey and Alexandra, have been so wonderfully helpful. We have exchanged several e-mails and all of my questions have been promptly and thoroughly answered. In addition, when i called to book our rooms, Audrey was very friendly, patient and very helpful. I did not feel rushed as I asked questions regarding room size and decor. She was also VERY HELPFUL when discussing my daughter's nut allergy and how this can be accommodated. It can be difficult to travel with a child who has a life threatening food allergy and she made me feel very relaxed and taken care of in this regard. Based on tis simple experience, I am now more excited than ever to travel to Paris for our family vacation. Merci beaucoup.