On arrival we were duly shown to our room, surely the smallest room this hotel has to offer. A hotel of this ranking should not be able to get away with offering such a claustrophobic room at the prices they charge. It was not a good start. They were not full and their customer approach was bizarre. Only when we produced the advert showing the room we thought we had booked through Expedia did we finally get moved. Service throughout the rest of our stay was adequate. The location is very central and that is one of the few positives. If you choose to stay here, be very sure about what size room you are booking to avoid disappointment.