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“Great value and location” 4 of 5 stars
Review of Hotel Lenox Saint Germain

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Hotel Lenox Saint Germain
3.0 of 5 Hotel   |   9 Rue de L'universite | 7th Arr., 75007 Paris, France (Saint-Germain-des-Pres)   |  
Hotel amenities
Ranked #905 of 1,794 Hotels in Paris
ny ny
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Great value and location”
4 of 5 stars Reviewed September 23, 2013

I've stayed at the Lenox 3-4 times and have always had a good experience. The rooms are small but there is a good price/value relationship. Staff is always very helpful. Some of the rooms need a bit of "touchup" but overall a great value

Room Tip: smallest room is very small but if you are alone and not planning to be in the room a lot, this is a...
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  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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280 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Arlington, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 5, 2013

Our stays at Hotel Lenox were delightful. Our family stayed there on two separate occasions over a two week period, with a complicated set of arrangements and arrival times. The staff was very helpful and accommodating. Family members arriving on the morning flights from the USA were allowed to take a room to rest. Staff was very helpful with parking arrangements and insights into where to go, what to see, where to eat. Their little map of the center of Paris is priceless. Breakfast was served to our rather large group which showed up at different times, with alacrity and grace. The location of the hotel is wonderful -- in the middle of St Germain, a short walk from many of the main tourist sites in Paris -- yet on a quiet side street, untouched by the bustle of the boulevard. We will go there again.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Western Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 5, 2013

My wife and I enjoyed our stay at Hotel Lenox. While the room may have been a little small compared to other hotels we stayed at, it was clean, nicely furnished and had a lovely outlook over the street. The location was excellent, the buffet breakfast good value and the staff were always helpful. We would definitely stay here again when next in Paris.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New York City, New York
1 review
3 of 5 stars Reviewed September 4, 2013

We stayed a total of 6 nights at the Hotel Lenox during the heat wave of July 2013, and while we understand that most of Europe is not as air-conditioned as other parts of the world, we did book this hotel because it boasts having air conditioning. It turned out to be just a suggestion, barely a puff of air moving around our tiny room. Half of our closet was inaccessible because one of the doors bangs into the bedside table. The shelf in the bathroom was missing. Half of the lighting in the bathroom was out. We asked the concierge every day to replace the light bulbs, but it never happened. The concierge does not help you with your luggage. Nor does the concierge make the wake-up call we requested for 6 a.m. He banged on our door at 6:45 and said that "the system is down." We had 15 minutes to get to the train station for a 7:05 departure.

On the plus side: the public areas are very pretty. The bar is nice, and the bartender is the nicest guy in the building. The reception area is pretty and comfortable. Wifi is free.

Overall: good location, lousy service, tiny room.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Tuscaloosa, Alabama
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 31, 2013

We loved our stay at Hotel Lenox. It was within walking distance to the underground station and so many beautiful Paris "must see" destinations. We loved our room on the top floor which had a wonderful view and was very spacious and full of character. We would stay there again given the chance to travel to Paris. Pleasant and accommodating staff, clean rooms, and comfy seating and bed. Thank you again!!!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Houston
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed July 17, 2013

I've stayed at the Lenox many times over the past 30 years and it holds some great memories. Unfortunately, it is in need of some repairs these days. The rooms have always been small, they still are, and the staff has always been helpful, and they still are. It is a shame that the staff must spend much of its time apologizing for the decline in the hotel. On the first day, the air conditioning went out. The staff did supply a fan and claimed that the AC was repaired the following day. Not in my room then or during my 5 day stay. The next day the hot water went out. It did return the following day. The drains in the tub and sink were clogged and stayed that way.The weather was cool, the location is ideal and the staff charming. The bar is still as Art Deco as ever and a drink can help to put things in perspective. I just wish the management would not rely on my goodwill and their staff's patience and instead address the hotel's problems.

  • Stayed July 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thousand Oaks, California
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 6, 2013

During our 10 day stay, we found Hotel Lenox a great find. My husband was here on business, while I got to explore Paris. It's location was superb, very centrally located and within walking distance of most sites. The rooms clean and coz(European style - small but comfortable), and the bed was super comfortable. The staff were amazing and so helpful in booking reservations, calling for cabs, assisting with directions. and dining recommendations. Their small breakfast /evening cocktail room is quaint ~reminded me of a small jazz bar setting. We would stay there again and look forward to returning.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Lenox Saint Germain

Address: 9 Rue de L'universite | 7th Arr., 75007 Paris, France
Location: France > Ile-de-France > Paris > Saint-Germain-des-Pres
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #905 of 1,794 Hotels in Paris
Price Range (Based on Average Rates): $$$$
Hotel Class:3 star — Hotel Lenox Saint Germain 3*
Number of rooms: 34
Official Description (provided by the hotel):
If any hotel deserved a fresh, modern appearance it was the Lenox Hotel in Paris. All our rooms were recently renovated in an elegant style worthy of a luxury establishment. The decor of the lounge and bar are perfectly in tune with the architecture of the building and the district where we are located. ... more   less 
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Also Known As:
Lenox Saint Germain Hotel
Lenox Saint Germain Paris
Hotel Lenox Paris

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