Hospitality at its best. From the Concierge to the seamstress (thank you Valentina), excellent service. Of course it is the location, the facilities, the excellent food at the two Michelin star rated Restaurant Cinq but it is the people and the service coming from the heart that makes the difference. Well done.

Would feel prliviliged to be able to stay there again! Beauty everywhere your eye can see. I still feel it was all a dream. The room we had was so comfortable and beautifuly decorated, large entrance and very large bathroom. Slippers and housecoat superior, shoes picked up and polished and back at your door in the morning. Food can not be beat, although a bit pricy, it was worth it.

Just came back recently from Paris and I stayed at this hotel for the first time after hearing lots of good things about this legendary hotel in the heart of the city. While the location is central (a stone's throw away from Champs-Élysées), there were a few construction/renovation going on around and found it such an eyesore in comparison to the beautiful hotel. Walking in will leave you breathless, I'm glad I went on December as they just decked out their hotel with Christmas decorations. Their courtyard had a tall tree wrapped in lights and frozen Christmas trees was displayed in the lobby. I had a great time just sitting there and enjoying the view *in* the lobby. Loved my room as well, it reminded me of Marie Antoinette's apartments at Versailles. Girly, grand, and breathtaking. The service was great, everyone greeted you enthusiastically and we had a particularly nice time at Le Cinq when we had lunch there. Overall, an excellent time and I recommend it to everyone who wants to experience one of the best Paris can offer.

We stayed two nights for my 50th birthday in October. It was perfect. We stay in many hotels for work and holidays but this was the best experience I have ever had. We were extremely fortunate to receive an upgrade to a beautiful suite and the care and attention to every detail was exceptional including French champagne and exquisite cake left in our room for my birthday. My birthday was also recognised by the spa staff and at the amazing 'le cinq' restaurant - a truly professional hotel team and we did not experience this level of service anywhere else on our trip. Thank you again for making this a very special experience.