We booked and paid for this hotel three months before so were rather shocked on arrival to be told that the reservation had been cancelled! The receptionist helpfully took charge of the situation and booked us into their partner hotel (a more luxurious and expensive place) for the first night of our stay and paid for the taxi to take us there. They also gave us a room upgrade and free breakfast for our stay.
The hotel is fresh and modern on the ground floor but the breakfast room is downstairs with no natural light so is not so nice. The room although upgraded was still small but this is the norm for Paris. The room was well equipped but there was nowhere to hand anything longer than a t shirt and the toilet was in a cupboard! The street is well placed for restaurants, metro station and the tourist sights and the front office staff are unfailingly polite and helpful
Because of the mix up at this hotel, we were given complimentary breakfast so it seems churlish to complain but this really is not worth the money. The room is dull, the breakfast self service, not of a particularly good quality and the staff more interested in chatting to colleagues than serving. There are lots of brasseries locally so my recommendation is to grab something on your way out instead
- Official Description (provided by the hotel):
- Located in the heart of Paris near the Eiffel Tower and the Invalides Hotel, Le Tourville Hotel with its 30 newly refurbished rooms (in June 2012) welcomes you in a cosy and Néo-Classic atmosphere. ... more less
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