Booked 3 nights at the Montalembert for our 25th wedding anniversary and were initially quite pleased with the hotel. The room was on the small side and a bit worn but still satisfactory. The location is brilliant for the Left Bank and so much to see and do on the doorstep.
After our stay, in the taxi on the way to the station, we realised we had left behind a Kindle on the table by the bed. We phoned the hotel and asked them to check as we just about had time to return and get it. After waiting as long as we could to hear back we phoned them again, and were told they had not had time to look. When they did phone back we were told the Kindle was gone. This was within an hour or so of us leaving the hotel.
That was disappointing enough from a hotel that prides itself on five stars but when we emailed about a week later to double check the Kindle had not been found we received no reply at all.
Things like this really put me off and I doubt I will book this hotel again. It might have helped if we had felt the staff were concerned or interested in tracking the item down for us.
- Also Known As:
- Montalembert Hotel Paris
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