Dear Andrew,
Thank you for choosing the Hôtel Montalembert and for taking some time to write a review. We are very happy you enjoyed your stay and that you would recommend our hotel. We are sorry you were not able to access your room right away and hope it was not too much of an inconvenience. This is, I'm afraid, rather typical during high activity periods such as the time of your stay.

We hope having the pleasure of having you amongst our guests very soon.

Kind regards.

Dear Roger,
Many thanks for your review. It is delightful to read how much you enjoyed your experience at the Hôtel Montalembert, and all the staff was thrilled welcoming you and making your stay special. I will send them your good words.

We hope having the pleasure of welcoming you once more at the Hôtel Montalembert very soon.

Kind regards

Dear sallyw13,
Thank you for choosing Hôtel Montalembert for your past visit in Paris. It is a pleasure to read that you enjoyed the property and the service. I can see your were quite disappointed by the size of your room. Please be informed our hotel offers upon availability a selection of various room types from 15sqm for our Standards to 40sqm for our Suites. I am also pleased to confirm you we are currently in a process of refreshing all the rooms of our hotel. This maintenance is made every year around the same period during our low season in order to keep our standards of performance and elegance.

I hope we will have the pleasure of welcoming you once more very soon at the Hôtel Montalembert.

Kind regards.

Dear Madam, Dear Sir,

First of all I would like to thank you for choosing our hotel for your past stay in Paris and also for taking your time to share your comments about our hotel and your recent stay with us.

I took note you highlighted some inconvenients such as the size of your room (Superior room which represents our 2nd room category of 18m2) and also the accoustic isolation.

Concerning the room size, the scale is clearly mentionned on the several websites we are represented. Nevertheless I can understand our first categories (Standard and Superior rooms) can seem a little bit too small but it is a general situation for 99% of the hotels located on the Left Bank which are always smaller than the ones of the Right Bank due to space discrepancy between these 2 parts of the city.
I am pleased to inform you our hotel offers depending on availability of course a total of 5 rooms types from Stnadard rooms (15m2) to Suites (40m2) that allows our guests to select a more spacious room if they want.

Concerning the accoustic issue you mention, I presume you focus your claim on the internal noise that might occur within the hotel as the external noise from the traffic is entirely avoided thank to our soundproof windows.
I apologize for the noise inconvenient during your stay and I would be pleased to discuss further elements of this part with you if you agree in order to isolate the reasons of this disturbance and to update your preferences in term of room assignment.

Despite your disappointment made from the mentionned issues, I hope we will be able to welcome you for an upcoming visit in Paris and make your stay more pleasant and that you would give us the opportunity to show you that we are definitely a 5 star hotel.

Kind Regards,