I write this review from an informed position. We have been to Paris 8 times and we will be back again, thanks partly to the Montalembert Hotel. We have stayed in various parts of Paris from the left bank to La Defence to Charles de Gaulle Airport. We appreciate good, clean accommodation, a nice area to stay in and an area that is not only accessable but also pleasant to take a stroll around. We found all of this here. We paid a bit more for this trip but felt it was worth the extra. I would agree that the rooms are small, even although Paris is not known for large rooms these are particularly small. If you can see past this then you will have an amazing time, we did! The breakfast was adequate although I would prefer fresh fruit along with the amazing fresh orange juice for a 5* hotel and would also greatly appreciate expresso available more frequently than just for breakfast! An expresso to go would have been greatly appreciated!! All that said I loved the service provided from the door man to the reception staff, to the cleaners to the waiters/waittresses, I could not fault anyone and everyone seemed to show an interest in what we had experienced that day. I loved the extras of water, l'occitane toiletries and servicing the rooms in the evening as well as the morning. I also loved the personald touch of a letter addressed to my husband & I on arrival. We should never forget the personald touches & how important they are. My husband & I have never experienced this at any other hotel in Paris & we had an amazing room at the Renaissance in La Defence. What I loved was the little gift of chocolate cake pieces on our last night that awaited us in our room when we came back from dinner. Perhaps others don't feedback on the attention to detail but we do. I would come back to this hotel again as the service was impeccable, Hotels like this don't happen by accident they happen because the people in charge take charge. Credit where it is due and I don't understand why others complain about the people that stay there. We love the fact that we get to meet people from different countries. Paris is all about the ambience, and the way people make you feel welcome but it is also about the experience. I would highly recommmend this hotel if you are not on a budget. Memories we made this year are priceless, we used our wealth of experience and I am happy to say it paid off. If you want to visit all the best places in Paris and have a fabulous time then don't hesitate to book The Montalembert Hotel. We would book it again but would also appreciate some little extras like expresso to go in the morning. Would be nice if they could take on board our feedback. The safe int he room is a great idea but it appeared this was not locked into the wall and could have been removed so not really the most secure option. Loved the fridge but the price of the bar was a bit over the top. That said there was a Monprix right outside the hotel so it was a no brainer if you needed something at a reasonable price.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Your review was a delight to read. I sent it to managers of the staff so that they could congratulate their teams by showing them your good words. We are thrilled to read your stay at the Hotel Montalembert. It always is a pleasure to welcome our guests with all the attention you have seen, but it is even more rewarding to know it has been that much appreciated. Regarding the safe in the room you stayed in, I asked the housekeeping departement about it and it seems that their was a problem with it, it is being fixed right now.
We also would like to thank you for you suggestions about the coffee, we will make sure it can be served on request.
We hope having the pleasure of welcoming you once more at the Hotel Montalembert very soon !
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.