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“They make you feel special” 5 of 5 stars
Review of Hotel Plaza Athenee

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Hotel Plaza Athenee
5.0 of 5 Hotel   |   25 avenue Montaigne | 25 Avenue Montaigne, 75008 Paris, 75008 Paris, France (Champs-Élysées)   |  
Hotel amenities
Ranked #19 of 1,793 Hotels in Paris
Tokyo Japan
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
“They make you feel special”
5 of 5 stars Reviewed yesterday NEW

We have just come back from one amazing and very special night at the Plaza Athenee. We stayed in Paris for 4 nights, 3 nights at a more reasonably priced hotel and one night there, a Christmas present for my wife and I (and our young daughter). The choice of hotel was heavily influenced by my wife being a big fan of Sex and the City.
We compared to our stay at the Plaza Athenee to a night we had spent at the Hotel de Crillon (also in Paris), and two nights at the Plaza in New York. Two hotels of roughly similar price, and two hotels that also have amazing rooms, exceptional decor throughout, fantastic locations, incredible food etc. Thus the difference comes down to the service.
At Hotel de Crillon apart from the room service, the rest of the service was very ordinary, we even felt at times we were annoying the staff.
At the Plaza in NY the service was ok, but it feel like we should be feeling honoured to be staying there.
The Plaza Athenee staff by contrast to my review title, made us feel special. From the moment you arrive to when you unfortunately have to leave at every point the service was exceptional and felt personal, it as my wife said "felt like we were important to the staff".
My wife and I are already counting down to our next special occasion.

  • Stayed December 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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448 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The service was exceptional from the doorman to the room service and especially the Front desk. Kamil and his team went above and beyond making sure everything was perfect. Everybody was warm, friendly and very professional, which definitively made the difference.
Love the renovations! I was worried that the hotel would become impersonal like most of them but glad to find out that they kept the essence of the Plaza Athénée. My mother, my sister and I stayed there for a long girly weekend and thanks to them it was just magical and we will keep wonderful memories...

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for our 30th anniversary and the room, staff and location was perfect! They had just renovated the rooms with all the high tech luxuries and comforts you would love to have in a hotel room. It was beautiful, cozy and quiet due to great sound proofing, even though we were above a busy street. We had a view of the Eiffel Tower from our room which was very romantic. My husband, who isn't Mr. Romance, was very impressed and sure changed his tune. :) We both thoroughly enjoyed the breakfast in one of the most beautiful small dining rooms we have had the pleasure to dine. The food and the service was extraordinary! Small things like the pastry display on your table and the fresh juice assortment were wonderful. The hotel's front outdoor patio was especially nice for enjoying drinks and appetizers in the afternoon. The concierge was also very accommodating in helping us find great restaurants to dine when we weren't eating in the hotel. We walked to the Eiffel Tower and also were able to catch the open-air tour bus nearby for a full city on & off tour since we weren't staying long in town. We have stayed in 5 star hotels all over the world and we will be returning to Hotel Plaza Athenee when we come back to Paris.

Room Tip: Get a room facing the front of the hotel for a view of the Eiffel Tower
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  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazaAthenee, Directeur général at Hotel Plaza Athenee, responded to this review, 1 week ago
Dear Guest,
Thank you for these wonderful words of praise and for having spend a so important event with us to the Plaza Athénée.
We all hope having the pleasure to welcome you for your 31th wedding anniversary and in the meantime we wish you a happy festive season.
Sincerely yours,
François Delahaye- General Manager
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Riyadh, Saudi Arabia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

As a frequent traveller I have been fortunate enough to stay in some of the best properties around the world. Each time I come to the plaza it doesn't disappoint. Without doubt my favorite hotel in Europe.
Check in was smooth as I was taken straight to the room as they have my profile.
Every little detail is attended to.
Breakfast is amazing and the service is great without being too stuffy. The decoration in Alain Ducasse is beautiful. In terms of design, the plaza has been of master of blending classic with contemporary without being out of place Housekeeping is outstanding as they fold everything in the right place and remember your preferences and they are extremely organized.
Of course the rooms and suites are amazing with the right amount technology.
As always, the concierge team are fabulous.
In short, the plaza is still on top of its game .
My regards to the whole plaza team.

Stayed December 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazaAthenee, Directeur général at Hotel Plaza Athenee, responded to this review, 1 week ago
Dear Guest,
Thank you so much for your generous comments following your recent stay with us!
We do wish you a lovely end of 2014 and a wonderful year 2015 in advance.
Kindest Regards,
François Delahaye- General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Branford, Connecticut
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The Plaza in Paris is simply a perfect combination of beautiful setting, ideal location and perfect service. All the staff will make you feel welcome and very special! They were also very attentive to and extremely nice with our children, who just loved the place and the ice-skating ring. The food was simply amazing, including - and more noticeably - the room service! You receive "michelin star"-level food and service right into your room, with a clockwork delivery service (great with small kids!).
The rooms are very spacious and nicely decorated, with all amenities you would expect from a palace, but most importantly, the bed is probably the best I've ever slept in and the rooms are perfectly noise-proof... you won't hear a single step in the corridor, let alone noisy neighbours!
We also benefited from lots of small attentions during our stay (incl. advent calendar gifts for the kids), and were treating like real VIPs! Everything is obviously extremely pricey (25€ the VoD...), but definitely worth it!

Room Tip: All rooms are different, we had a room on the courtyard which was extremely quiet
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  • Stayed December 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazaAthenee, Directeur général at Hotel Plaza Athenee, responded to this review, 1 week ago
Dear Guest,
I do not know what to say except Thank you!
We are delighted to learn that you had a wonderful family moment with us.
We all wish you a happy festive season and look forward to the pleasure of welcoming you back in 2015.
Warm Regards,
François Delahaye- General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shelton, Connecticut
Senior Contributor
49 reviews 49 reviews
27 hotel reviews
Reviews in 22 cities Reviews in 22 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Upon check in I asked to view a suite as a paid upgrade and was given a couple of options after seeing the junior suite that was already provided with the AX program. I selected a very nice option on the Avenue and could step out on the front terrace to see the Eiffel Tower. Nicole Grosel, Asst. Front Office Manager, was especially concerned that I pick the right one and took plenty of time to assist.The suite made my stay a memorable experience. Breakfast at Alain Ducasse was especially delightful since the pastries were extraordinary and special eggs, including those with Sea Urchins, a unique surprise. Antoine Lair directed this meal and created a special first impression every morning. While the restaurant was very formal, we was always kind and very welcoming. The gallery offered a great people watching place and a couple of light lunches were a treat. Be sure to get the hamburger from the children's menu at 16E, the best deal in all of Paris!

Room Tip: after paying 1198E for a deluxe room, the extra 500E for a premium suite was a bargain
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  • Stayed December 2014, traveled solo
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazaAthenee, Directeur général at Hotel Plaza Athenee, responded to this review, 2 weeks ago
Dear Sir,


Thank you so much for your generous comments following your recent stay with us.
We do hope to have the pleasure of provoking such joy again should you should have the occasion to stay in Paris again soon.
Best regards,
François Delahaye
General Manager .
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Riyadh, Saudi Arabia
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Extremely dedicated staff! Never had a service so efficient and fast! Staff over dedicated! Room service perfect! Restaurants... No need to say anything... Alain Ducasse...
Stayed in the new 8th floor in a modern suit, the only thing that could be better is a missing walking closet and small pantry!!!
Congrats again to the staff, managers, etc! Well done!
Thank you for the perfect stay!

Stayed December 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlazaAthenee, Directeur général at Hotel Plaza Athenee, responded to this review, 3 weeks ago
Dear Guest,
On behalf of the whole team, thank you for these wonderful words of praise!
I do hope to have the opportunity of greeting you back soon.
Best Regards,
François Delahaye- General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Plaza Athenee

Address: 25 avenue Montaigne | 25 Avenue Montaigne, 75008 Paris, 75008 Paris, France
Location: France > Ile-de-France > Paris > Champs-Élysées
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#8 Spa Hotel in Paris
#12 Luxury Hotel in Paris
#16 Romantic Hotel in Paris
#33 Business Hotel in Paris
#67 Family Hotel in Paris
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Plaza Athenee 5*
Number of rooms: 208
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Also Known As:
Plaza Athenee Hotel Paris

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