We checked in for 4 nights. The check in was fast, the room was good, spacey, bathroom large, it was comfortable overall. Better than most regular rooms we've had in Paris.
The most outstanding feature in this hotel was the staff, they were all very attentive, immediately responded to all our requests and questions. The service just takes this hotel above the rest.
1 major issue we had and the reason we only give it 4 stars is the internet connection. It was painfully slow and was being disconnected every 2 mins. We informed the hotel and were sent a technician but the problem was not fixed and we were told that the problem is from the company they are contracted with to provide internet to the hotel. That was not a good enough response, since the problem persisted. For a 5 star hotel of the Plaza'a stature, these problems should not exist. I had a lot of business to handle through email that I could not get done It was quite frustrating.
Otherwise, everything was perfect.
- Also Known As:
- Plaza Athenee Hotel Paris
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