Last year I reviewed Le Bristol under the title “Incredible Hotel.” This year my wife and I stayed at Le Bristol from August 20-23 and then again on August 30-31. How could Leah Marshall and her staff top “incredible?” Not only did they, they did it with ease.
You might think that Le Bristol would have a letdown since August is vacation month in Paris. Actually, the opposite was true. With fewer guests, the Le Bristol staff was even more attentive, friendly and unbelievably prescient than in 2012.
We arrived in the morning on August 20. Not only was our room ready, we had been upgraded to an eighth floor mini-suite. Leah Marshall, Le Bristol’s manager, came to the front desk and personally greeted us. She asked us what our plans were for our visit and I told her we were planning a picnic. She offered us a picnic basket and I thanked her and that was the end of the conversation. A day later, I received a call from Room Service asking if it was OK to deliver the picnic basket. I had totally forgotten about it, but apparently Ms. Marshall hadn’t.
A few minutes later, a picnic basket befitting Le Bristol showed up: a beautiful wicker, three-tiered affair, with four place settings of china and real silverware, an insulated drawer, silver salt and pepper shakers, and, of course, a wine opener. Our picnic at Parc Monceau attracted a lot of attention because of this. “Bon appétit” was what we heard from several passersby.
That evening we were on our way to a local brasserie our friend had recommended. The concierge suggested we stop by the Le Bristol Terrace where a reception was going on. We did and Ms. Marshall came by, addressed us by name, and asked us about our picnic. I was floored she remembered the picnic, let alone our names. It truly made us feel like the most important guests in the hotel. We told her about a raspberry macaron we had purchased at Eric Kayser and Ms. Marshall promised us that the ones at 114 Faubourg (where we were eating the following night) were better.
I’ll review 114 Faubourg in a separate review, but suffice it say that at our meal’s end, several raspberry macarons found their way to us and yes, Ms. Marshall, they WERE better!
After a visit to Bordeaux and a six-day bike trip in that area, we returned to Le Bristol where we stayed in a very large, very sumptuous suite. Once again, the staff went out of their way to make us feel like we weren’t staying in a hotel, but rather our own Parisian apartment. We ate at Epicure the first night on this second visit in August (under a separate review) and once again, we were completely surprised and delighted with the entire meal.
It’s no coincidence that Le Bristol was named France’s Leading Hotel by worldtravelawards.com on Aug. 31. It is an amazing, wonderful and unique hotel, thanks to the efforts of the staff who are truly outstanding.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4 weeks ago
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What a wonderful review you have given us! Thank you so very much for taking the time to post your comments on TripAdvisor following your stay with us in August! It is always impressive the number of guests we meet who are dedicated at reading TripAdvisor, so once again, much appreciated!
We also were thrilled with the heading you chose. I always say that it is a work in progress, and I am delighted that you noticed the difference even from your last visit. Both teams at 114 and Epicure were also over the moon with your comments on both dinners you had. Our Pastry Chef, who has a fabulous book coming out late November, was very proud that you agreed with me about his raspberry macaroons.
Our Room Service Manager was tickled that residents of the neighborhood of Parc Monceau had a glimpse of the sort of outdoor picnic experience we are capable of delivering. You gave a great description to set the scene.
All in all it was just very thoughtful of you to take the time to share with these dedicated readers!!
Looking forward to a return trip.
With best regards,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.