Booked this hotel after doing extensive research and based on its Tripadvisor reviews. Booked two rooms for two couples. Let me say that it's rating is extremely well deserved! I travel frequently, and rarely have I encountered service to the level offered at Secret de Paris. Everyone, and I mean every single staff member, was extremely helpful, friendly, and at times went above and beyond to ensure a positive stay for us. We arrived at the hotel in the morning well before our rooms were ready. We were greeted with a smile and a warm welcome, bags brought in for us, and offered coffee/water while we waited. Being exhausted, we were directed to the steam room and showers, and given robes, towels etc to make us more comfortable.
It then turned out that we had picked up the wrong suitcase at the airport, and were missing one of ours! No worries though--the staff took it upon themselves to make all the phone calls with the airlines, and helped fill out all paperwork, all through the day, so we could spend time enjoying Paris. We got our bag the next morning!
Didn't end there--we had booked Eiffel Tower tickets through the front desk several days in advance. On the day we were supposed to leave, I get a call in the morning from the front desk asking me how I was getting there. They wanted me to be aware of station and road closures, and offered an alternative route there so I would be on time! One night, we casually asked if they knew of any Fondue restaurants that were worth trying. They said they would check. We forgot about it, but the next night we returned from sight seeing, and they said they had made reservations for us at a great Fondue restaurant! It was easily one of the best restaurants we ate at during our trip. They also arranged Airport pickup and transport back, frequently pointed out local restaurants or directions to sights, even provided umbrellas for us on a rainy day (which competely saved our trip to Versailles I might add). Whenever we wanted water or coffee, it was there. Thank you, Secret de Paris!
As for the rooms, they are exactly as the pictures show. Immacculate, clean, very well appointed. Each room is themed. You even have the choice (if available) to switch rooms to try out other themes. We stayed in the Trocadero room and opted to keep it for the week we were there. Had a lovely large window that opened onto the street. The other couple had the Musee d'Orsay room and loved it as well. Coming from the US, you may think the rooms are small, but expected for Europe. Each room is perfect for a couple, with two large suitcases. We had four large suitcases (we were coming from another trip), but still made it work w/o feeling overly cramped.
Breakfast was good, and convenient if in a rush. Though it was pricey, and most of the time I simply went to the bakery across the street for a quick croissant or baguette, as we are usually not huge breakfast eaters. The location was convenient enough. It was slightly off from he main tourist area, so very quiet. Many restaurants and bars very close by. Good area to get the local feel of Paris. Minutes walk from Moulin Rouge. Two metro stations close by (within two blocks), that can get you to all major sights within 5 -15 minutes. Montmartre two stops away. Or if you prefer to walk, its 10 mins to the Opera Garnier and Shopping malls, another 10 to the Louvre and all thats around it. There's also taxis if needed.
I never feel compelled to write reviews, but this time I did. Overall, a great stay and experience. Would definitely stay here again. Highly recommended. But shhh, keep the secret to yourself :)
- Official Description (provided by the hotel):
- Secret de Paris invites you to enjoy the unusual experience of travelling while staying still. You are welcomed into a dream-like Paris where monuments fade away only to come sharply back into focus, colours blend as your perception becomes disoriented by the blur of images.In the intimacy of your room, you suddenly become the privileged guest of the Musee d'Orsay, the Moulin-Rouge, the Eiffel Tower or the Garnier Opera House, each delicately evoked by an innovative and amazing approach to design and staging. ... more less
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- Also Known As:
- Secret De Paris Hotel Paris