i've booked the hotel and after finding a better location cancelled the booking just 2 day later without noticing that the rate was non refundable (and more than a mothe before the trip!!!). in 3 days i emailed to the hotel that i made a mistake and i want to either get a refund or renew the booking even witrh a higher price - as they charged me almost 400 EUR per 2 noghts and i didn't want to loose that money. After that all comunication their booking manager was telling me only one thing - "you already lost your money, that's it. it's like a lottery! we are doing it as we CAN do it" i've never faced in my life that level of customer service, they claim on their website they are 4 star hotel - but the service level tells me i'm lucky i wouldn't spend there even a minute.
- Official Description (provided by the hotel):
- Typical Parisian atmosphere in building dating from 1920s with Art Deco Style, on a quiet street near the Champs Elysees. ... more less
- Reservation Options:
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