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“Unsafe feeling from management” 3 of 5 stars
Review of Hotel Villa Boheme

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Hotel Villa Boheme
3.0 of 5 Hotel   |   2 bis Cite Pigalle, 75009 Paris, France (Opéra)   |  
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Ranked #871 of 1,792 Hotels in Paris
Arecibo, Puerto Rico
1 review
1 helpful vote 1 helpful vote
“Unsafe feeling from management”
3 of 5 stars Reviewed April 26, 2014 via mobile

We stayed from March 22nd till the 25th, the room and accomodations were nice, most of the staff was nice, specially the blond girl at the front desk, however, we did not feel happy with some actions conducted by the manager. Since there were no privacy signs in the rooms, we informed the first day at the desk that we did not want housekeeping service during our stay (because we really don't need it) but apparently the manager thought we had something to hide and he went into our room when we left the hotel the next day. When we came back from breakfast we heard him talking about our room and the clerk told him we were the guests staying there and he had no choice but to tell us he went into the room to fix something (eventhough there was nothing broken). The next day when we arrived to our room the room was freezing because someone went in and opened the window-doors, and because of this I had to, the following day, leave a note asking not to open the window -and guess what? They turned on the heater and the room was SUPER HOT. Why would they insist on going into our room when we even do our beds every morning before we left? We would never go back eventhough the prices are good and most of the staff was accomodating.

  • Stayed March 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managervangogh, Responsable relations publiques at Hotel Villa Boheme, responded to this review, April 30, 2014
Dear guest,

We are affraid to hear you had such a feeling when you stayed in our hotel.
When clients ask us not to clean their room, we immediatly transmit the information to our chambermaids. Sometimes, it happen that they change the towels and the carbage, maybe they have opened the window by the way.

Reffering what you said about the manager, please keep in mind that we respect the privacy of our guests. That's an entire part of our job. If you ask us not to clean the room, we respect that. But, we still have to ensure the proper functioning of our rooms. That's why the maintenance man came into our room to check if everything was working. At this time he observed that one wet towel was hanging on the television, then he called the manager to remark it. After that you had a conversation with him.
Furthermore, please note that the heating is automatically set to the outside temperature. So, we didn't try to hide we came into your room.

We can understand that you weren't fully satisfied of our service but we were honest with you when we told you we entered into your room and ask you not to dry the towel on the tv again.

Kindly accept our apologies for any inconvenience this may have caused you,
Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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53 reviews from our community

Traveler rating
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    5
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4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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English first
Wishaw, Lanarkshire
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 22, 2014

After reading previous review room problem -arrived at hotel only to be told we would have to spend the first night at a sister hotel Royal Formentin extremely annoyed but had no choice but to go we were told we would be upgraded to a superior room for our remaining two nights ( we had booked a superior room to start with) apparently five other couples had to be put in alternative accomodation one couple at same hotel has us who arrived back at villa boheme after us but were given a room straight away while we had to wait. Royal Formentin was a very dated dark room could smell cigarette smoke from room next door. Villa boheme was clean and bright room very narrow twin beds not very comfortable even although I asked for double. Within walking distance from Pigalle metro

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managervangogh, Responsable relations publiques at Hotel Villa Boheme, responded to this review, April 24, 2014
Dear guest,

We apologize for any inconvenience that might have been caused during your stay. All your observations were shared with our Managers who are taking the necessary steps to prevent those occurrences in the future.
If some day you come back to Paris, we would be very pleased to have the opportunity to show you that our guest satisfaction is our deepest concern.

We hope that you will give us the opportunity of changing the bad impression with which you have left our Hotel, and we look forward to welcoming you back to the Villa Bohème.

Kind regards,
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midlands
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 25, 2014

My husband and I arrived at this hotel and we were told that there was a problem with our room and would have to stay at their sister hotel, Hotel Opera. We weren't happy about this, but there was no alternative, so off we went, after one night we insisted that we went back to the hotel I had researched. Luckily the room was now available,(I will be reviewing Hotel Opera) and what a difference. This hotel was clean and very comfortable. The room had a comfortable bed, plenty of pillows. There were tea and coffee facilities as well as a well stocked mini bar-which we didn't use, but there was room in the chiller for our own drinks! We were impressed that there was a safe in the room that we did not have to pay for. The shower was hot and powerful, although a shelf in there would have been helpful. It was a very quiet hotel. The lift was tiny,but we never had to wait for it. Breakfast was included in the price and was good. The hotel was only a few minutes walk from Pigalle and St George's. We would certainly stay here again, good value for money.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managervangogh, Responsable relations publiques at Hotel Villa Boheme, responded to this review, March 26, 2014
Dear guest,

Thank you for this good comment and for your understanding about the first night. It is a real pleasure for us to read that you had a good stay with us at the Villa Bohème.

We hope you've enjoyed your stay in Paris,
and look forward to welcoming you back soon,

Kind regards,
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UK
Top Contributor
190 reviews 190 reviews
46 hotel reviews
Reviews in 77 cities Reviews in 77 cities
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed March 10, 2014

TIP: We booked with Expedia, my advice would be don't. Instead book direct with the hotel via their website. When we arrived Expedia had only send one of our bookings through, fortunately I had brought the booking details with is and the reception staff, after 10 minutes, found us a second room. Also, even more annoyingly, I found out after booking with Expedia that it had cost us 15 euros per night, per room, more than it would have booking direct and did not even include breakfast!!

We stayed here for a couple of nights on a weekend break to Paris. The location for us was excellent, easy to find, 20 minutes or so from Gare du Nord on the Metro, then a 5 minute walk.

The bed was good, the room was clean and had all the facilities you needed. The shower had good pressure and kept a good temperature. The rooms looked quite newly decorated but one of the walls in our room looked like it had a problem as the paint was peeling badly.

We were on the 5th floor and had a small balcony with was lovely to sit out on in the morning and late afternoon in between sightseeing trips.

The free Wifi worked well for us and was fast too.

I would stay here again and would recommend. But book direct!

  • Stayed March 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managervangogh, Responsable relations publiques at Hotel Villa Boheme, responded to this review, March 11, 2014
Dear Jimmyt7,

Thank you for taking the time to write a comment on TripAdvisor. We take this opportunity to thank you for choosing the Villa Bohème.

We hope you've enjoyed visiting Paris and that you will come again soon,

Kind regards,
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Oslo, Norway
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 5, 2014

Nice staff, nice location, very soft bed and a very tiny shower cabinet!
Wi-Fi disconnected all the time, but worked fine otherwise.
Loved the silence! I hate being awakened very early in the morning by a vacuum cleaner and I was very satisfied with the cleaning lady starting late here :-)
I asked for a trash can and a do not disturb sign upon arrival. Didn't get any of those during my 3 nights stay, but that's ok.. ;-)

Would stay there again for comfort and location!

  • Stayed February 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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managervangogh, Responsable relations publiques at Hotel Villa Boheme, responded to this review, March 6, 2014
Dear Helene,

Thank you for taking the time to write your experience on TripAdvisor.

It is always a satisfaction for us to read the comments of our guests and to know that you had a pleasant stay at the Villa Bohème.

It will be a pleasure to welcome in the future,

Kind regards,
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Tokyo, Japan
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 7, 2014

Stayed for about 10 days on business. The interior seems to have been renovated recently, so it's clean and comfortable. However, they day I arrived a customer was complaining that there was no hot water, and the same thing happened to me 3 days later - this was pretty bad considering it was in December. Internet wifi (free) did not work one day also.

Then there were other little things everyday - 1st day bath mat was missing, 2nd day soap and shampoo were not replenished, 3rd day tea bags were not replenished, 4th day realized for the first time there was wardrobe in the room, etc. etc.

Staff are friendly and nice, but lacks committment to getting things right. If you are not too picky, the hotel is nice and comfy.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managervangogh, Responsable commercial at Hotel Villa Boheme, responded to this review, January 9, 2014
Dear Sir,

We thank you for choosing the Villa Bohème and for your comment. There was indeed some problems during your stay. Please mind that we did everything to resolve them as soon as possible for your wellness.

Futhermore, next time, don't hesitate to tell us if there is any problem with the room or with the service. We will do all our best to provide you a pleasant stay.


Best Regards,
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Orangeville, Ontario, Canada
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 21, 2013

We stayed 4 nights at the Villa Van Gogh. It has been newly redecorated and is exceptionally clean, staff are very friendly and extremely helpful. Rooms are small but very quiet. Short walk to Moulin Rouge and Sacre Coeur. Room had safe and kettle for coffee and tea. A continental breakfast was included on the main floor which was very nice.

Room Tip: Some rooms have very small showers so if you are larger you need to ask for a room with a more spaci...
See more room tips
  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managervangogh, Responsable relations publiques at Hotel Villa Boheme, responded to this review, February 20, 2014
Dear guest,

Thank you for taking the time to post a comment on TripAdvisor. It is a great satisfaction for us to see that you had a pleasant stay with us in Paris.

Don't hesitate to come again in the future,
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Villa Boheme

Address: 2 bis Cite Pigalle, 75009 Paris, France
Phone Number:
Location: France > Ile-de-France > Paris > Opéra
Amenities:
Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
Ranked #871 of 1,792 Hotels in Paris
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Villa Boheme 3*
Number of rooms: 23
Official Description (provided by the hotel):
The Hotel La Villa Boheme Paris is a designer hotel ideally situated, only few minutes from Montmartre and the famous Moulin Rouge, close to the Opera Garnier and the Eglise de la Trinite, it is also near the liveliness of the famous Parisian boutiques like the Printemps or the Galeries Lafayette. ... more   less 
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Also Known As:
Villa Van Gogh Hotel Paris

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