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Riviera Hotel: Traveler Reviews


Hotel class 2.0 of 5
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6 Rue Turgot, 75009 Paris, France
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84% Do not recommend
2.0 of 5 stars 20 reviews
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Avoid Balladins Hotel Riviera and Hotel Lebron at all cost.

Riviera Hotel

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1 of 5 stars
gdoll   10 contributions
Kelowna, B.C. Canada
Apr 4, 2005
8
people found this review helpful

We have just returned from the Balladins Hotel Riviera. The hotel was pretty much a disaster from the beginning. We arrived and were told that the upper floor had snow and water damage, so we had to go over to another hotel named Hotel Lebron. We found out later this was a lie, as we returned the following day to find the room was being cleaned by the maid with no signs of water damage whatsoever. Hotel Riviera was a 2 star, and Hotel Lebron was a 3 star, but in truth both hotels were about one and a half stars at best. The hotels were unclean, the elevator didn't work, and in general the service was poor. These hotels are grossly over rated and are a bad value!

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay March 2005
  • Member since April 04, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $156 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
don't even think about staying here.

Riviera Hotel

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1 of 5 stars
A TripAdvisor Member
Philadelphia, PA U.S.A.
Mar 26, 2005
6
people found this review helpful

Location is the only thing to be said about this hotel. Smelly, cramped rooms. We stayed only two nights, thank heavens. Where do I start? The first floor room (no. 8) is located down a hall where the maids store old mattresses, towels, laundry. A real fire hazard if there ever was one. It's difficult to manuever with a standard wheeled valise. The rooms are equipped with old-fashioned key locks where the door does not lock automatically behind you. And this hotel was supposed to be refurbished?????? How about modern keycards??? Let's move on. The light switch over the bed was literally scotchtaped to the wall and badly at that. Not one English-language TV station of the available six. How about a shower curtain in the bathroom???? Do not even think of booking here. I can't complain about breakfast (it was included in our price) but it's just bread, croissants, cereal, jam, coffee and juice. This place is truly bad. Johnnydread signing off.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay March 2005
  • Member since March 26, 2005
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Stay well away!!

Riviera Hotel

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2 of 5 stars
A TripAdvisor Member
London, UK
Jun 16, 2004
18
people found this review helpful

As soon as we arrived at Hotel Riviera in Paris, they told us we would have to move to a nearby hotel (Hotel Le Bron) as Hotel Riviera was being refurnished. The man at the reception did not apologise once! When we asked him why he had not informed us earlier of the move, he just shrugged his shoulders. He insisted that we would be getting the same room (double room, ensuite), for the same price. So we walked 10 minutes, in the direction we had just walked from, and found our new hotel. The man at the reception there was just as unwelcoming, if not more! We showed him our confirmation booking (printed email) and he duly took out his calculator, typed a few numbers in and told us to pay there and then. We asked whether we could at least put our bags in our room and freshen up before paying, upon which he reluctantly agreed. When we asked for the room key, he told us that someone was already in the room, ie. we had booked a double room, but we were being told that we were in a triple room (remember he was asking us to pay him without us knowing about the difference in rooms) and the third room member was already in the room (he had also been moved from Hotel Riviera to Hotel Le Bron). We argued that we had written confirmation for a double room reservation, but he insisted that we had been booked into a triple room. The man reluctantly agreed for us to use the hotel telephone to speak to the man at Hotel Riviera. We explained to him our problem but he seemed very disinterested in solving it, pretending not to understand what we were saying even though he had spoken excellent english to us 10 minutes earlier and understood everything we had said to him in person. Eventually, we came to an agreement that something had to be sorted out. If only the man at Hotel Le Bron had been more helpful, rather than making personal telephone calls and interacting in internet chat rooms, it would have saved us a lot of unneccesary hassle.

We had booked 5 nights in a double room...instead we had to stay the first and fourth nights in a triple room, and the second, third and fifth nights in 2 separate double rooms. Moving rooms was obviously annoying, more than anything else. We did not receive even one aplology during our entire stay. We received a very minimal reduction for the nights we had to stay in a triple room.
I would not have described our experience in such detail had we not been so irritated by Hotels Riviera and Le Bron. As you can imagine, we would certainly not recommend anyone to stay at either of these hotels.

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Buen hotel calidad-precio. buena situacion. cerca de metro.

Riviera Hotel

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3 of 5 stars
sandracano87   1 contribution
mallorca
Jan 5, 2010 | Trip type: Couples

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay November 2009
  • Visit was for Placer
  • Traveled with Con mi pareja
  • Age group 18_24
  • Member since January 05, 2010
  • Would you recommend this hotel to a friend?
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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la sporcizia non ha limite

Riviera Hotel

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1 of 5 stars
kuzzo-kuzza   1 contribution
arezzo
Aug 18, 2009 | Trip type: Couples

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay August 2009
  • Visit was for Piacere
  • Traveled with Con il compagno/a
  • Age group 18_24
  • Member since August 18, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $156 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Riviera Hotel Address

6 Rue Turgot, 75009 Paris, France
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