I made a booking on booking.com and I have specified a nice room as it was for my hen week end in Paris and I was due to travel with my mother. I do not know if booking website doesnt give you access to the best rooms but we ended un in room 9 which is the most horrible, clostrophobic, dark, unfinished room I have ever been able to see in my whole life, and for a 3 stars hotel, it was quite a dispointement. We went for dinner and when we came back, the night manager had a fight with me as he though we had left with the key but after 1h, he apologies for his behaviour. I nicely complained about the room and he told me there were no other options as they were fully booked.
As I spent the most dreadfull night ever in our room: no air con, absolute bed/matress nightmare, window facing a wall and I was scared to open it as it would face a veranda and I was afraid that someone would intrude in our room.
In the morning, I woke up to find an other room in the neighbourghood. The same night manager offered me an other room, on the 1st floor, room 14 (triple room), and OMG, it was absolutely different!! Awsome mattress, very good beds, plenty of light, windows, good space, good design, no noise at all, lift was working, well, bliss!!! The complete opposite to room 9!
He offered us breakfast but nothing extraordinary. Just the bread was decent, but breakfast was offered complimentary for us as a gesture of apologies for the fight we had the previous night.
So, will I come back? Yes if I get the same room or at least the same standard. Just avoid like HELL rooms 7, 8 and 9 as they are all basement and don't seem to have been refurbished AT ALL!
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