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“Lovely apartment but noisy” 3 of 5 stars
Review of Bridgestreet Marais

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Bridgestreet Marais
4.0 of 5 Hotel   |   4 rue Etienne Marcel, 75002 Paris, France (Opéra)   |  
Hotel amenities
Ranked #1,558 of 1,793 hotels in Paris
Norwich
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
“Lovely apartment but noisy”
3 of 5 stars Reviewed August 28, 2012

Afternoon all again,

Not sure where to start as the apartment is great - very modern, lots of ikea accessories, waher/drier, microwave, electric hob, free wifi (I believe, as boss never allows me to take work equipment on holiday!), etc.

It was easy to find from Gare Montparnasse (line 4 I believe, about 6 stops; we thought about taking a taxi but the queue was longer than Heathrow immigration!!!) and their instructions are great - we were allocated a two bedroomed apartment in the same block as the keys.

However, it's not air-conditioned. They provide you with one mobile (although it leaks water everywhere if you move it) air conditioner and may provide more if you ask. However, you then have to have the windows open for the exhaust....and if you are on the stree side it is like being in a bus station - much noisier for some reason than down at street level even though we were floor 4!

Also television did not work and after one expensive call to the lovely Bridgestreet guys I gave up. I think if they are not going to have no reception desk, they ought to provide a phone for queries, rather than guests racking up huge bills to call them.

That said location is great, lots of restaurants, cafes, two small supermarkets nearby.

I just would not recommend for summer!

William

Room Tip: Ask for non-street side.
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  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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69 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Lisbon
1 review
4 of 5 stars Reviewed August 12, 2012

Location of hotel is quite good. Although, rooms were clean and spacious, wooden floor was a bit noisy while walking. But for us it was not a big issue. There are supermarkets, restaurants and pubs are nearby. As far as value for money is concerned, hotel is economic.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manderscheid, Germany
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed June 26, 2012

We got in a car accident on the way to Paris and booking.com told us that the manager was not there, but they would probably refund the money considering the circumstances, so we cancelled believing the worst case scenario would be losing the cost of one night. This hotel charged us for the entire stay even after they said they would not!! I understand the reason for having a no refund policy, but it wasn't like we changed our minds or found a cheaper hotel. We offered proof that we had been in an accident, to fax over paperwork, we were even willing to accept credit to stay there during the off season. They refused to work with us at all, even the booking.com representative was surprised by how uncaring the manager was. I called them several times to complain, and they reluctantly said they wouldn't charge us, but the full amount was charged to my credit card and they are pretending they never agreed not to charge us. Not an ethical company at all.

Room Tip: Go with a different company, this one is dishonest.
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  • Stayed June 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Germany
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed June 12, 2012

We were allocated an apartment in a rather rundown apartment block in Rue De Tracy. The apartment was nice but very overlooked, and in an area which did not feel very safe. We did not venture out at night as a result. We could have done with someone to welcome us and show us about, but all we got was a complex set of instructions sent by email to enable us to collect the key (from a safe) and the apartment address. Not recommended.

  • Stayed June 2012, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed August 9, 2011

Stayed in a two bedroom apartment facing street,
Entering the complex was via a code and we were lucky enough that a guest let us in, but we still ahd to ring to find out how to access our apartment. Office quickly organised for cleaner to great us as we were early for check in and she set off to make up our room and gave us a time to come back. Nice impression upon entering apartment.

Bad
As there was 3 of us, there was 2 double or queen bed but other person had to sleep on a fold out bed.
Shower floor tiles, there were too many missing mosiac tiles to count. Pretty poor.
Wireless connection - wasn't working. called office to fix. Next arfternoon when we returned still not working, sorry you 'll ahve to wait till Monday for a tech. Not good enough in my standards as it was a business trip. Over the w/end as we were desperate for net, I knocked on another apartment and asked for their wireless code, they were very gracious short term residents who gave us access. Something the office should have thought of for us.
Street noise is very loud even with shutters closed, lucky it wasn't hot. Still recommend ear plugs if you get a street facing room.
Random bag of stuff for us. Biscuits etc. but one random loos tea bag.

Good - location, clean and spacious apartment.

Make sure you visit Claude across the street at "Le Comptior Terrior" (bottleshop) He made our stay. Visited him one day for some Champagne, tapenades, terrines and mini toasts. From then on every day we were greated with a friendly smile every time we passed. He also was kind enough to take a package that I needed picked up after I left Paris. If you do visit tell him Toni from Australia say hi.

  • Stayed July 2011, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cape town
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 26, 2011

We booked Bridgestreet Marais through The Apartment Service in the UK. Their booking service was excellent, and Bridegestreet instructions to access the apartment was precise. A cot and high-chair was requested, and was in the apartment on arrival. Bridgestreet Marais is excellently situated and although on a busy street, the traffic noise was dulled by closing the windows and switching on the airconditioner which is free-standing, but efficient. Our two-bedroom apartment was situated on the first floor and had been recently renovated (my sister and her family booked the same week, and were disappointed as their apartment had not been renovated). Our rooms were airy and spacious with plenty of cupboards and the kitchen adequately equipped. The bathroom had been renovated, pity that they hadn't retiled the shower as the tiles are old and grubby. Overall good value for a family vacation.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed February 11, 2011

We booked and paid well in advance to stay in an apartment at the Bridge Street Marais but instead ended up at Monparnasse without any warning, consultation with us, our travel agent or the provider. We were advised by way of a note in the lobby at the Marais address. Bridge Street offered to reimburse us for the taxi fare for the inconvenience. For us, it was not just about the inconvenience it was the fact that we were not provided with what we had booked and paid for. We spent a week of our once in a life time holiday in a location of Paris we did not choose, had not planned to visit and is not highly rated as a tourist destination. The service from Bridge Street was unsatisfactory. When we were finally able to make contact with them they were not interested and never got back to us. We had prepaid so they had nothing to lose. I would not take the RISK of booking any accommodation with Bridge Street as I get the impression they make these kind of changes regularly.

  • Stayed October 2010, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Bridgestreet Marais

Also Known As:
Bridgestreet Marais Hotel
Bridgestreet Marais Paris
Address: 4 rue Etienne Marcel, 75002 Paris, France
Location: France > Ile-de-France > Paris > Opéra
Amenities:
Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#360 Luxury Hotel in Paris
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Bridgestreet Marais 4*
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