Ok so we arrive at the hotel early, it is in a good location, When I got there I was happy enough with the outside, paid and went off to spend the day at Disney.....what a mistake? Arrived back to the hotel just before 1am to be given the key to the two rooms I had booked (a double one for my brother and his girlfriend and a Triple one for myself, 4 year and 20 year old daughter's)...well that is when it became apparent that I had made a total mistake booking this hotel.
When you leave the foyer and go through the glass door; you are greeted with a staircase, which looked as though it use to be carpeted to the top, but now most of the stair carpet has been removed leaving a few of the top steps carpeted with very tatty and fraying dirty carpet, held on by brass stair strips.
When I opened my room door I was greeted with the poignant smell of feces (poo); my brother immediately opened the windows to try and help relieve the intense smell. One of the windows was in the bathroom, so he tried to turn on the light to see what he was doing....no light! The traffic noises from the front was loud, as the building is situated on a main road.
We looked around the room, I wanted to cry....the furniture was dated and the MDF from the bedside cabinet rotting, with sticky bits on the one little table and the floor.... like someone had been using the room and it hadn't been cleaned. Two of the single beds squeaked and the third bed, which looks like a full bed on the pictures, was a camper bed from Ikea. We really didn't want even to sit on these beds, as all the beds where covered with blanket type throws; my bed had red staining on it (which appeared to be the bodily fluids from a female), both of the other beds blankets were just plain dirty. The walls were white with dull dirt patches, I just said we couldn't sleep in this room and went to see if I could change it.
I went to see the hotel concierge, he came up looked at the light in the bathroom, said nothing about the smell and said he couldn't fix the light or change the room, because they were full. It was late we had nowhere else to go, so we put the blankets on the floor, kept the windows open and slept on the top of the sheets, which were actually white and clean.
When morning came, that's when we saw the true state of the bathroom, there was poo uncleaned around the toilet pan, the bath/shower was dirty with brown tidal staining, the shower head didn't work, as it sprayed everywhere and the water was hard to regulate. The sink was also unclean. As for my brother's room, it was just as horrible, but his bed blanket had white staining on the underside and his shower cubicle was slightly cleaner than my bathroom.
On the whole I would not recommend this hotel to anyone at all. When we were leaving, we saw a couple that were booked there by their tour operator, they were in Paris for their honeymoon, the groom was very upset and spitting feathers, the bride was crying, although I did not see their room, we shared with each other our experiences of the rooms, I only write about the couple to show that this hotel has a persistent theme of sub-standard and uncleanly rooms, not at all like the pictures shown on their website.
You don't get to choose, they rooms look nothing like the pictures shown on the website.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.