Novotel Paris La Defense
We had a late booking of 4 nights on waiting for the fıfth. Since we were happy enough to find a room we didn't expect much tried to enjoy our vacatıon wıth our kids. On the 4th day I approached a receptionist and asked for a confirmation of next day which she did and told us we could keep the same room. Next day we went out and enjoyed the day only to find out that we didn't have a room anymore. I couldn't prove that my stay was confirmed by a certaın receptıonıst because we found out that thıs receptıonıst was all of sudden termınated. They never claimed responsıbılıty and accused us for lyıng. It was a very bad approach and very unprofessıonal. The receptıonıst I quarrelled wıth ıs Thıerry-shıft maneger......He should learn how to deal wıth customers ın a more professıonal manner.
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- Also Known As:
- Bridgestreet Champs Elysees - Berri Hotel Paris