We arrived to what appeared at first to be a nice hotel, yet when we got to the reception desk our mind soon changed. A very nice receptionist began to speak to us in english We had booked a triple room with 3 seperate beds. The receptionist was just about to hand us our keys when an extremley rude lady who was also behind the desk said in french"Do not give them that room, it is too nice for 3 young girls" (She obviously didnt take into consideration that we might be able to speak french- I am fleunt in french, and to further more aggravate the situation we are all in our late 20s/early 30s so to be told we couldnt get a nice room because we were 3 "young girls"...)
I was in total disbelief at how any one in hotel could be so unbareably rude.
She was on the phone by know so I decided to go view the room before saying anything.
The room was small, shabby old furniture and decor, with a double & single bed, towels for 2 people.
At this point I was furious, so I told my friends what the woman at the desk had said and returned to the reception desk to speak with her.
She was yet again extremely rude and stayed on the phone for the duration of the time I spoke with the receptionist(who was obviously very embarased at the situation after realising I spoke french) When I asked who the rude lady was I was informed she was the General Manager.
The hotel also advertises how it is very close to Bastia town centre, which it is not. It advertises its facilities such as pool...but does not tell you that to use any of the facilities you have to pay an extra to use anything in the hotel.
I would certainly not recommend this hotel to anybody after our experience there.
- Also Known As:
- Ostella Hotel Bastia
- Hotel Ostella Bastia, Corsica
- Official Description (provided by the hotel):
- Ostella Hotel is a privilege site with a perfect localization in a south side of the business area. 1 km from the beaches, 3 km from the mountain, 3 km down town and 7.5 km from the other side (northwest side island)It is a most beautiful and luxury hotel in Bastia. You will appreciate the great charm and elegance, the coziness, all the convenience, comfort of our 50 personalizes bedroom and our 2 suites with jaccuzi All our room get private balcony with sea or mountain view.This hotel has all the necessary business facilities and conveniences (wifi, flat sceen tv, all the channel movies, sport, news, computer facility in the lounge, office in room)Room service 24/24hrsOur hotel offers you also:• Suite with Jacuzzi• Wellness center/ cover swimming pool/relaxation garden• Fitness center with personal coach/ hammam/steam room• Restaurant with sophisticated decoration with terrace ideal for lunch, dinner or your personal event, seminar, business dinner /business lunch or breakfast or theme party…..• Lunch time at the restaurant ( only from spring to summer ) : Lounge area, Fast service charge in a garden on the lawn, ideal for relaxing lunch time before going back to work.• Business Lounge. ... more less
- Reservation Options:
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