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“Almost there, but schoolboy errors” 4 of 5 stars
Review of Ibis Troyes Centre

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Ibis Troyes Centre
3.0 of 5 Hotel   |   rue Camille Claudel, 1000 Troyes, France   |  
Hotel amenities
Ranked #7 of 25 Hotels in Troyes
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Almost there, but schoolboy errors”
4 of 5 stars Reviewed September 18, 2013

In general, a good Ibis but they miss out on top marks because of a few really stupid mistakes in their planning:

1. You can't enter the (payable) car park until you have checked in. When I arrived it was pouring with rain, but there was no call button at the car park entrance, as is normal at every other hotel car park I've used. Instead, I had to abandon my car at the car park entrance (blocking anyone else from entering or exiting) and make the 50 metre dash round to the front of the hotel in the pouring rain. Not a nice way to arrive at a hotel.

2. None of the non-French TV channels were working. The TV displayed the channel name (BBC World, CNN and at least half a dozen others) but there was no picture on them. Maybe they didn't pay their subscription?!

3. We wanted to take breakfast, but gave up as the breakfast area was so small, there appeared to be a queue for tables. Next to the breakfast area is a large lounge area, which seems to be almost unused. A strange allocation of space.

So, a nice clean, comfortable room, but let down by some basic poor planning.

Stayed September 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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515 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Somerset
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 10, 2013

Having previously stayed in "private" accommodation in Troyes we thought we would try the Ibis Troyes Centre

The room was large, typically Ibis decorations and spotlessly clean with air con that worked. The bathroom was the Ibis trademark type pod with a large powerful shower

Staff throughout the hotel were efficient, polite and helpful (we stayed for two nights so we can say that this was consistent). Parking is available in the secure underground garage for 10€ which in a city centre location is excellent value

Breakfast was plentiful, typical Ibis buffet and consistent through the two days in a nice clean and light breakfast room.

Ideally situated for easy access from the main routes into Troyes and is about an easy 10 minute walk for a stroll into the "old town" and restaurants or into the shopping areas.

By booking early and gaining the price reduction this was very good value for money. Would we stay again - a definite yes

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nuneaton, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 6, 2013

Ibis is Ibis, but we found the location of this one very good with close proximity to the town. Very friendly, English speaking, reception staff gave information and maps of the town. The underground car park charge of €10 I thought was expensive, but if you leave luggage in your vehicle then €10 is cheap for what is a good secure carpark. The carpark next to the hotel is free. The rooms were clean and there was the usual Ibis breakfast, a good night’s sleep was had in this quiet area. There is a cinema complex and a few restaurants close to hand but a walk to the town is worth it for more choice.
Book a later crossing and allow yourself plenty of time to explore this old town, its well worth it.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 3, 2013

Standard IBIS hotel. The rooms could be anywhere. Good standard. No issues with parking after reception told us where to go - expected. English spoken where staff also endulged my French. Good range at breakfast. Good central location.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cheltenham
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 2, 2013

Overnight on way to Calais and a good location after a long drive from the South.

Easy to get to, parking can only be accessed after checking in or cars can be left on the street (not favoured with cases etc..). We had 2 rooms for our family and dog (welcome at Ibis) which were very basic and dated. The worst we had stayed in on our whole journey to Spain and back and no room facilities such as coffee or fridge. Inadequate towels for adults, no restaurant (not a problem as good ones nearby) and breakfast was a scramble given the size of the area and lack of food display space.

Given the cost it was ridiculously expensive for this sort of poor quality and we would stay elsewhere

  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed September 2, 2013

My wife and I only needed a cheap, unfussy room for an overnight stay and booked here on the recommendation of a friend. It was a real bargain. Hotel staff were very pleasant and helpful, the buffet breakfast well-above average (even down to the upmarket Bonne Maman jam) though as ever the fruit juice was from concentrate but at this price who cares?
The hotel parking facility was secure and straightforward to use, and the hotel's location convenient for the main attractions of the town, though a little further out than the name suggests and a short walk through an area that was more down-at-heel than touristy-chic. But Troyes does have that side too, and it's good for tourist's understanding to get at least a taste of it.
Just noticed as I am completing this review that our trip doesn't quite fit any of the categories Trip Advisor supplies to describe it. You can't submit the review without choosing one unsatisfactory alternative (bit like most elections) so I've chosen 'Couples' but here's the caveat: We're a couple and have our moments, but the symbol of a heart with an arrow through it implies something more romantic than the pit-stop this was The room and everything else was absolutely fine and at a good price, but if your lover booked this as a special treat, I'd suggest you either ditch him/her or compare it to camping in the rain to make it feel more special.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hemel Hempstead, England
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 22, 2013

We used this hotel en-route from Calais down to the south of France; our rooms were functional, reasonably comfortable if a little worn. We'd hoped to get adjoining rooms but had two separate rooms instead; the air-conditioning seemed to work much better in one room than the other!

A quiet location, handy for walking into the centre of town to get some dinner in the evening.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Troyes Centre

Address: rue Camille Claudel, 1000 Troyes, France
Location: France > Champagne-Ardenne > Aube > Troyes
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#4 Business Hotel in Troyes
#7 Romantic Hotel in Troyes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Troyes Centre 3*
Number of rooms: 77
Official Description (provided by the hotel):
The Ibis Troyes Centre hotel is located in the city's historic centre, close to the Town Hall, numerous restaurants and a cinema multiplex. 5 km from the airport, the hotel has 77 air-conditioned rooms, including 3 adapted for disabled guests, a bar serving snacks 24/24 and private covered pay parking. For your conferences and seminars, you can book 2 meeting rooms. Wifi wireless Internet access for guests on a business trip. ... more   less 
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Also Known As:
Ibis Troyes Centre Hotel Troyes
Accor Troyes Centre

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