I booked this hotel in August in preparation for a stop over in Reims to tour of Veuve Clicquot. It was booked through Logis and I received a confirmation for September 29, 2011 -- perfect! Shortly before departing the US, we noted that our credit card had been charged for two nights -- August 29 and September 29. I called and emailed Logis to no avail. I called the hotel directly and was told that I needed deal with Logis. On arrival, we again tried to resolve the issue and were told by the VERY evasive and uncooperative front desk staff that we needed to speak with the manager who was not available and remained unavailable for the next 24 hours.
All in all, there are several nice, conveniently located, inexpensive hotels in the area and, while I will return to the Champagne region, I will NEVER book this or any other Logis hotel! This hotel has NOTHING to recommend it!
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- Also Known As:
- Bristol Hotel Reims
- Sleep Inn Reims