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“Good” 4 of 5 stars
Review of Mercure Reims Centre Cathedrale

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Mercure Reims Centre Cathedrale
4.0 of 5 Hotel   |   31 boulevard Paul Doumer, 51100 Reims, France (Hincmar)   |  
Hotel amenities
Ranked #10 of 59 Hotels in Reims
London, United Kingdom
Top Contributor
175 reviews 175 reviews
163 hotel reviews
Reviews in 145 cities Reviews in 145 cities
411 helpful votes 411 helpful votes
“Good”
4 of 5 stars Reviewed August 27, 2013

This is a good, clean hotel with very friendly and helpful service. It is very handy for visiting the cathedral and many of the other attractions in Reims.

The rooms are on the small side (particularly the bathroom) but our room was very clean and the bed was comfortable. There was also a safe and a handy fridge (which, unlike many hotel fridges, was very quiet). Breakfast was quite a reasonable buffet and the staff were helpful and pleasant. The service in the bar was also friendly.

The only downside was dogs. There seemed to be a lot of them staying in the hotel, which resulted in an evening of dog barking by one of the residents down the corridor from our room.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maxime D, Responsable réception at Mercure Reims Centre Cathedrale, responded to this review, September 6, 2013
Dear Guests,

Thank you for your testimony.
Hoping to welcome you soon in our hotel.

You sincerely.

Maxime.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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688 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Nottingham, United Kingdom
Top Contributor
50 reviews 50 reviews
36 hotel reviews
Reviews in 40 cities Reviews in 40 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 26, 2013

This hotel is very convenient if travelling from Calais to anywhere south in France. About three hours from the port it is conveniently locate less than five minutes from the A4 autoroute. It is also within easy walking disatnce of the beautiful cathedral and the city centre bars and restaurants. The hotel is modern, clean and with friendly staff. Secure parking is easily accessed which can be important if you don't want to unload the car mid-journey. We have used this as a stop-over on numerous occasions both summer and winter.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maxime D, Responsable réception at Mercure Reims Centre Cathedrale, responded to this review, September 6, 2013
Dear Sir, Madam,

Thank you for having taken the time to give us your views on your stay in our hotel.

My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.

Looking forward to welcoming you shortly in one of the hotels of the Mercure network.

Yours sincerely,

Maxime
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redditch
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 22, 2013

The hotel is modern, clean, efficient and within easy walking distance of all of the main attractions including the Cathedral, the Champagne Houses and the town centre. The taxi fare to the train station is about Euros10. The rooms are spacious and very comfotable and the buffet breakfast is very good.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 20, 2013

Usual great performance from Mercure. Spotlessly clean room, ample facilities and friendly service. Car parking very helpful and worth the 12euros for a secure spot when you have a car full of belongings that you don't want to transport up to your room.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luxembourg City, Luxembourg
1 review
5 of 5 stars Reviewed August 19, 2013

Excellent stay with my parents and great service offered by the personnel of the hotel. We had 2 connecting rooms, very modern and confortable. Breakfast was very good with a wide range of different hot and cold items and a personal service by the staff when it was busy in the weekend.
We really enjoyed our trip in Reims.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maxime D, Responsable réception at Mercure Reims Centre Cathedrale, responded to this review, November 28, 2013
Dear Sir, Madam,

Thank you for having taken the time to give us your views on your stay in our hotel.

My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.

Looking forward to welcoming you shortly in one of the hotels of the Mercure network.

Yours sincerely,

Maxime.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hemel Hempstead, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 18, 2013

This hotel was well placed for sightseeing in Reims, with good parking and easy access from the Autoroute. The room was very clean and well equipped and breakfast very good with a wide choice. Overall, very suitable for our purposes.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
Reviews in 25 cities Reviews in 25 cities
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed August 15, 2013

Our last night of a 2 week trip by motorcycle was spent at this hotel. It's in a great location just 10 minutes from the centre of town where there are loads of bars and restaurants, as well as the beautiful cathedral which is well worth a visit. We couldn't see the lights show which seems to be every evening at 10.30 except Mondays, and as we were there on a Monday evening we missed out, but just seeing it lit up against the blue night sky was fantastic.
The hotel is lovely, as you would expect from a Mercure. After sitting for a few hours on a motorcycle the first thing I always do in a hotel is have a shower, and the wet room type shower in this hotel was wonderful and refreshed me for a night out in Reims.
Reims is probably one of the most expensive French towns we've stayed in and having a beer at one of the lovely pavement bars in town costs a fair bit, with 2 large beers costing over 15 euro. Either this is the price for tourists or the locals earn a good wage (or don't drink in town) but we did find a bar called Gin Pamp (or something like that) near the big ball fountain, and there drinks were about 3 or 4 euro each albeit in plastic glasses.
We didn't have breakfast at the Mercure as I refuse to pay 17 euro each for the same meal I would have paid 7 euro for at an Ibis, so we had it en route.
The car park is underground and accessed via a code given to you on check in. It's very secure but a bit daunting to get to on a motorcycle as the ramp down is very steep and ridged, but we got down safely and access to the hotel is by lift from the car park so all very easy.
I'd definitely visit Reims again and would probably stay at this hotel as well, even if only for the shower!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maxime D, Responsable réception at Mercure Reims Centre Cathedrale, responded to this review, November 28, 2013
Dear Sir, Madam,

Thank you for having taken the time to give us your views on your stay in our hotel.

My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.

Looking forward to welcoming you shortly in one of the hotels of the Mercure network.

Yours sincerely,

Maxime.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Reims Centre Cathedrale

Address: 31 boulevard Paul Doumer, 51100 Reims, France
Location: France > Champagne-Ardenne > Marne > Reims > Hincmar
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Reims
#5 Business Hotel in Reims
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Reims Centre Cathedrale 4*
Number of rooms: 126
Official Description (provided by the hotel):
The Mercure Reims Centre Cathédrale is located in the heart of the center, close to exit 24 of the A4 highway, the TGV train station, the convention center and the tourist area around the cathedral. This modern hotel offers 126 air-conditioned rooms, 12 meeting and conference rooms, a restaurant and bar and a private paying car park. We are open 24/7 to welcome guests. ... more   less 
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Also Known As:
Mercure Reims Cathedrale Hotel Reims
Accor Reims Cathedrale

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