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“The only thing wrong is the name of the hotel” 4 of 5 stars
Review of Suite Novotel Reims Centre

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Suite Novotel Reims Centre
4.0 of 5 Hotel   |   1 Rue Edouard Mignot, 51100 Reims, France   |  
Hotel amenities
Ranked #6 of 69 Hotels in Reims
Certificate of Excellence 2014
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“The only thing wrong is the name of the hotel”
4 of 5 stars Reviewed May 28, 2013

At around £100 a night during the May bank holiday weekend, this room really was a snip. I will mention all that's good in a moment, but firstly the hotel needs to address the use of the word 'suite' in it's name.

It's a room, nothing more, nothing less. Not a bad size room, not a small one, not a massive one. It's smaller than a $29 roadside motel in the USA. It's quite a bit smaller than a standard Las Vegas hotel room. It's NOT A SUITE.

What's a real shame is when I booked, I was offered a 2nd room at half price for the kids. Seeing as I was booking a suite, this was not needed, Had I booked a room, I would have jumped at this option.

The room and hotel is ultra modern. Anyone who has been on a cruise ship will be familiar with the modular style bathrooms. They are all clean, functional and practical, doing exactly what they should.

Quirky points of note are the bathroom being the other side of the room to the loo. A sliding shutter thing that can be slid across to divide the room, although the divider is see through and sound travels through.

There is also a microwave (the hotel sells ready meals as lacks a restaurant) and a fridge.

The room is very quiet due to the quad glazed windows.

Breakfast was good value at 14 Euros, with kids eating free. For us, we paid just a few pounds extra at the point of booking, so it was a bargain. Excellent choice, all fresh and superb quality.

Wifi is free and worked OK. Parking was only 10 Euro a night, but we were lucky to get a space as the car park was small.

The staff were friendly, helpful and efficient and were all multi lingual. A free travel adapter was also made available when we noticed ours had been left behind.

The hotel is located just the wrong side of the station, but a 6-7 minute walk, via the station will have you in the heart of the Reims restaurant and bar district.

All in all, if you don't need a suite and are willing to sacrifice character for a clean and modern hotel, this may be perfect. Just don't be fooled into thinking you are staying in a suite, and if travelling with kids, consider the half price 2nd room if offered.

Room Tip: Don't expect a suite.
See more room tips
  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNREIMS, Responsable réception at Suite Novotel Reims Centre, responded to this review, May 29, 2013
Dear Customers,

Thank you for taking the time to tell us about your experience

Your comments were appreciated by our staff and encouraged all of them to carry on providing such high level of service.

We are looking forward to welcoming you again and give you in the near future, the opportunity to demonstrate our high standards quality.

Looking forward to welcoming you again.

Sincerely yours,

Suite Novotel Reims

Sébastien.
The Front Desk.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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923 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New York, USA
Senior Contributor
40 reviews 40 reviews
32 hotel reviews
Reviews in 33 cities Reviews in 33 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed May 24, 2013

The hotel was clean enough, but the design was definitely something I have not yet come across. From what I gather, many Novotel designs appear the same. This is precisely how I would describe the room: a lower level cruise ship cabin meets Ikea. I think this is very fitting. Now, there were a couple of very nice touches. The parking is 10 euro a day, but it is right next door and within a secure lot... very convenient. The hotel wireless was free and strong, and they offered Movies for Free on the TV Demand system. It is not really close to the major strip of restaurants and bars, it is a 7-10 minute walk. I wouldn't pay more than $140 a night. I feel like we may have over payed, but we had 3 adults staying... so the break down was decent enough.

  • Stayed April 2013, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNREIMS, Responsable réception at Suite Novotel Reims Centre, responded to this review, May 25, 2013
Dear Customer,

Thank you for taking the time to share your experience with the Internet and I am sorry that our hotel did not meet your satisfaction.

We are looking forward to welcoming you again and give you in the near future, the opportunity to demonstrate our high standards quality.

Sincerely,

Suite Novotel Reims
Sébastien.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 22, 2013 via mobile

This hotel came halfway through our holiday of touring round Europe and we were not disappointed. Unfortunately upon arrival there was no space in the hotel car park however the train station car park is literally next door and costs the same and we were able to leave the car there all weekend which was great. Only 18 euros for sat afternoon to mon morning. The front desk staff were very helpful and spoke good english. We were in a room on the 1st floor and it was a huge room. We had a superior double so it had a double and a single bed. There was also a little kitchen area with microwave and fridge. The toilet is in its own little room and the bathroom had a separate shower and bath. Loved everything about this room from the toiletries (bath bomb and exfoliator!) to the free films. After watching tv only in other languages the few weeks before this stay it was great to watch some films in english. There was so much choice and a number of languages to choose from. The location of the hotel was good, only about 10 minutes walk from the centre however there is a train station in between the hotel and the town. During the day, you can cut through the train station and use their underground passage however on a night when the train station is closed you have to walk round and the area doesnt feel the safest. All in all, we really enjoyed our stay here. We didnt have breakfast so cant comment but there is a little shop in reception where you can buy food to have in your room and the ice cream was yummy!

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNREIMS, Responsable réception at Suite Novotel Reims Centre, responded to this review, May 23, 2013
Dear Customers,

Thank you for taking the time to tell us about your experience
Your comments were appreciated by our staff and encouraged all of them to carry on providing such high level of service.
Looking forward to welcoming you again.

Sincerely yours,

Suite Novotel Reims

Sébastien.
The Front Desk.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canton, New York
Senior Contributor
46 reviews 46 reviews
5 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 22, 2013

We loved staying at this hotel so much that when we left to go to a different city (on a champagne tour), we decided to come back to stay a second night. Excellent location, if you're a good walker. We parked our rental car and walked to restaurants and various historical sites. The rooms are modern and clean; there are lots of places to put things on (shelves, tables etc.). I immensely appreciated the sink, microwave, and refrigerator, and liked that the shower and bath are separate from the toilet (which is in a little room that has its own sink). Nice touch to have the variety of organic and herbal teas in the room. Downstairs eating area also was clean, and the breakfast looked nice, although I didn't have it. I did appreciate being able to buy healthy foods in the lobby, such as yogurt. Such a good experience that I will now seek out Novotel hotels when traveling.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNREIMS, Responsable réception at Suite Novotel Reims Centre, responded to this review, May 23, 2013
Dear Guest,

Thank you very much for your nice comments on our hotel : I will be very glad to share it with my team.
We are looking forward to welcoming you again to Suite Novotel Reims.

Best regards.

Sébastien.
The Front Desk.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kenilworth, Warks
Top Contributor
145 reviews 145 reviews
29 hotel reviews
Reviews in 52 cities Reviews in 52 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed May 17, 2013 via mobile

Stayed here on a last minute business trip. Rooms are very modern and reminded me of being on a boat :-D staff friendly, hotel clean and modern. Breakfast was far to expensive but that's the norm in Reims. Good location, secure parking. Excellent. Good wifi, very comfy bed ! Would return.

Stayed May 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNREIMS, Responsable réception at Suite Novotel Reims Centre, responded to this review, May 18, 2013
Dear Customers,

Thank you for taking the time to tell us about your experience
Your comments were appreciated by our staff and encouraged all of them to carry on providing such high level of service.
Looking forward to welcoming you again !

Sincerely yours,

Suite Novotel Reims

Sébastien.
The Front Desk.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eagle, Idaho
Top Contributor
313 reviews 313 reviews
67 hotel reviews
Reviews in 95 cities Reviews in 95 cities
163 helpful votes 163 helpful votes
4 of 5 stars Reviewed May 7, 2013

we traveled to Reims last week and had a hard time finding a b b , so we stayed at the Suite Novotel. the rooms very very large and clean. The front desk was very helpful, the rooms are very different as they are very future astir . I would stay there again,

mike

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNREIMS, Responsable réception at Suite Novotel Reims Centre, responded to this review, May 18, 2013
Dear Customers,

Thank you for taking the time to tell us about your experience
Your comments were appreciated by our staff and encouraged all of them to carry on providing such high level of service.
Looking forward to welcoming you again !

Sincerely yours,

Suite Novotel Reims

Sébastien.
The Front Desk.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beaconsfield, United Kingdom
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 6, 2013

New, fresh and in brilliant condition. Excellent rooms, with working area, sitting area and great facilities, including microwave. Excellent buffet breakfast and superb value. Parking is paid for separately but is next door, so easy to access. 10 minute walk to the centre of Reims.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SNREIMS, Responsable réception at Suite Novotel Reims Centre, responded to this review, May 6, 2013
Dear Customers,

Thank you for taking the time to tell us about your experience
Your comments were appreciated by our staff and encouraged all of them to carry on providing such high level of service.
Looking forward to welcoming you again !

Sincerely yours,

Suite Novotel Reims
Aurélie - Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Suite Novotel Reims Centre

Address: 1 Rue Edouard Mignot, 51100 Reims, France
Location: France > Champagne-Ardenne > Marne > Reims
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Reims
#4 Luxury Hotel in Reims
#5 Business Hotel in Reims
#5 Romantic Hotel in Reims
Price Range (Based on Average Rates): $
Hotel Class:4 star — Suite Novotel Reims Centre 4*
Number of rooms: 80
Official Description (provided by the hotel):
The 4-star Suite Novotel Reims Centre hotel is located in the heart of Reims. The hotel's 80 modern and inviting Suites (323 sq. Ft./30 M²) ensure a comfortable stay. Perfect for a trip to Reims, the hotel has a fitness room for you wellbeing, Boutique Gourmande and free Suite Box (WIFI, phone calls to national landlines, videos, music). Bar, free revitalizing session every Thursday evening. Paying outdoor private car park. The Suite Novotel Reims Centre hotel operates a free shuttle service on Tuesdays, Wednesdays and Thursdays (timetable available at reception) so that you can make the most of your evenings in the Boulingrin district and Place d'Erlon. ... more   less 
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Also Known As:
Suite Novotel Reims Centre Hotel Reims

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