Overall great hotel - I recommend it. Friendly staff, attentive (except for the restaurant) and absolutely stunning views. The rooms are modern, spacious, and clean. Ours had a balcony with great views of the valley, towns and vineyards. The pictures actually don't do it justice. When we checked in, we were greeted by Annelies Pieters, who did an amazing job and was extremely friendly and helpful.
A few disappointments:
- The restaurant, supposedly Michelin rated, was a huge dissapointment. The service was extremely slow, the staff did not speak English, and the food was a big let down. Even the foie gras was low quality pate... Don't bother asking for vegetarian food - you'll get fruit and eggs. Extremely overrated and overpriced.
- No coffee maker in the room. You have to order from the restaurant and they bring it down (for 6 euro a cup...). This is the first 5 star hotel I've stayed at that didn't have a coffee/tea maker in the room.
- Nickel and dime. The hotel is not shy about charging for everything - coffee, tea, water, ice, everything. We even asked for a couple ice buckets to chill champagne we bought at a local house and they charged 10 euro per bucket...
- No pool, spa or fitness center
Great hotel, but be prepared to spend on many little things. Or go to the local super market and stock up on cheese and bread. Along with the champagne, life is good!
- Official Description (provided by the hotel):
- The Land of Champagne and of the king of France has given its name to our Hotel, a historical and authentic house, surrounded by some of the most prestigious French vineyards. Your stay among us will be full of a thousand and one daily delights:champagne tasting, dinner in our gastronomic restaurant, visits to local champagne cellars, excursions to Reims and Epernay... ... more less
- Reservation Options:
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- Also Known As:
- Royal Champagne Hotel Epernay
- Royal Champagne Épernay
- Royal Champagne Hotel Épernay
- Royal Champagne Epernay, France - Champagne-Ardenne