My husband and I booked a Wednesday night at this chateau during our trip to the Champagne region. We had previously stayed in Reims and Epernay and were having a lovely time. We had purchased a bottle of Dom Perignon at the Moet & Chandon cellars a few days earlier, and hoped to drink it at the chateau. So, anyway, we had discussed previously that if the owner was cooking that night, we would pay the money to eat dinner there (I forget how much she charges, it is over €100), but when we arrived the owner specifically told us that we would be going out to dinner when she gave us the key to the gate, so we guessed there was no food happening. After wandering around for a while in the tiny town, all we could find was a big supermarket/department store (sort of like a Wal Mart) a few blocks down the street. We bought some snacks and then got in the car and drove to Epernay for dinner. When we got back, the owner was cooking in the kitchen, I assume for her family as a young girl was with her. We asked if we could get an ice bucket and some flutes for the champagne we brought with us (there is a sign saying that there is a €10 charge for these things), and the owner just SNAPPED at us. She started yelling that it was "very rude" to come to someone's house and bring your own food and drinks, and that she sells champagne there and we should be buying it from her. We pointed out the sign that said she offered flutes and ice and she screamed that she only put that there "because people kept asking"! I told her we had a special bottle (I was getting the impression she thought we had gone out and purchased something cheaper than her champagne list), and she finally went away and returned to slam down two flutes on the counter. My husband and I stood there, sort of stunned that we were paying over $400 a night to stay in this place and getting berated for asking for something that she said she offered. I told my husband we could just drink the champagne later, but he persisted until she gave us ice. I don't know if she expected nothing to pass our lips between check in and check out, because there was no food offered to us at all. So anyway, it was a VERY uncomfortable stay, and I couldn't wait to get out of there in the morning. On the plus side, the house is very pretty. I get the feeling the woman who owns the place really doesn't want to share it, but has to. Perhaps if you enjoy being berated, you'll like this place more than I did.
- Official Description (provided by the hotel):
- Chateau The AulnoisEnrolled in the Inventory of Historical MonumentsGuest HouseFive Rooms: accommodation 12 peopleTable GuestSeminars: 20 peopleLanguages spoken: French, EnglishPets not allowedPrivate parking Clos wallCredit cards accepted except American ExpressNo Smoking ... more less
- Also Known As:
- Chateau Les Aulnois Hotel Epernay
- Chateau Les Aulnois Epernay, France - Champagne-Ardenne