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“Not well run” 2 of 5 stars
Review of Hotel Val de Loire

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Hotel Val de Loire
3.0 of 5 Hotel   |   50-52 rue Nationale, FR-37190 Azay-le-Rideau, France   |  
Hotel amenities
Ranked #9 of 10 Hotels in Azay-le-Rideau
Manchester, United Kingdom
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
“Not well run”
2 of 5 stars Reviewed August 27, 2013

Stayed one night, booked on the day so not surprising that we had what one hopes is the worst room, right at the top, very cramped, very hot and with apparent drainage problems. The manager did not show any evidence of welcoming guests, other than for their payment. We were told that there was 24 hour access but we were fortunate to be spotted as we returned just after 11.00 by someone locking up. Less fortunate to be woken by returning guests trying without success to enter the hotel for more than an hour. Tried phoning reception to help them but no response. This hotel doesn't really seem to like people. But it does have secure parking and is well situated for a charming central square, and wonderful chateau.

  • Stayed July 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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30 reviews from our community

Traveler rating
    5
    12
    7
    5
    1
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7
11
2
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Plymouth, England, United Kingdom
Top Contributor
52 reviews 52 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed August 21, 2013

OK we had a bad stay based on the room we were given - read on:
One night - top floor (three flights ups) - I have bad knees and hip and normally just get on with it but this was lots of stairs and no offer of help to get us up to the room.
Reception - polite young girl who tried to help and advise us.
Room very small cramped room - air con was broken (no on/off switch) so we were very uncomfortable once we got our bags up in the room; on asking for it to be fixed, moved or given a fan we were told we would have to wait for the director to arrive maybe in 30 minutes!!!
The outcome was it was turned on full / low so it cooled the room down; however the down side; we could not turn it off in the middle of the night when it was not needed.
Bathroom - well a very small room with a bath and sink in it; however we could not use the bath as a shower as we were in the rafters and the roof slopped over the bath (a hand held shower head was attached to the tap) - infact because of the roof I could not us the thing at all (6 foot tall) - a strip wash in the sink was all I could do.
Restaurant - well a few tables laid up on a small balcony area outside the bar over looking the car park / hotel entrance - that said the maitre d was excellent (chatty and fun) and the food was a good standard and value for money.
Car Park - six spaces free parking in front or secured parking around the back for a few euros.
Bar - OK
Set in a lovely town - well worthy a visit - just stay in another hotel..Well below par for a Best Western Hotel. Very nearly spoiled our whole holiday this one.

Room Tip: Do not take any rooms on the top floor
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Travelers are raving about these Azay-le-Rideau hotels

Poole, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 9, 2013

The hotel was OK for a night, nothing special, but it served us well. We found the reception polite and were shown to our rooms which were clean , a little small, but reasonable. We recommend this as a reasonable place for a stopover.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucharest, Romania
Top Contributor
79 reviews 79 reviews
25 hotel reviews
Reviews in 35 cities Reviews in 35 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 25, 2013

We stayed at this hotel for one night during our Loire Valley trip by car.

The hotel has a car parking. It has no elevator, but we stayed at the ground floor.

The room was very nice, clean and comfortable.The service was not that great, but maybe because we arrived very late.

Good value for money.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bolton, England
Top Contributor
59 reviews 59 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed June 23, 2013

3 of us stayed here for 5 nights, and found this hotel very comfortable and in a good central town location with lots of free parking. This is a well run hotel by Matthieu (who speaks good English and has a querky sense of humour) and his staff, everything spotless, with very regular changes of linens, and towels daily. Breakfasts were plentiful, and additionally provided food especially for one of our party who has a celiac condition (rare in France we found). We also had one evening meal here which was very good, and would recommend the Shredded rabbit starter (not my usual food but very tasty).
We had two rooms on the ground floor (one of our party has mobility needs) and although not luxurious, and the bathrooms need some refurbishment (which will happen in the next 12 months we were given to understand) they were fine for us and quiet with very comfortable beds. The lounge bar, dining room and outside areas are good too.
A very reasonable price of just over £400 for 5 nights bed and breakfast for two, but we suspect the price will increase when refurbishment is complete.

Room Tip: If wanting boiled eggs for breakfast ask for them to be done 'medium' to get them from prope...
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  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
expat The Hague
Top Contributor
90 reviews 90 reviews
40 hotel reviews
Reviews in 44 cities Reviews in 44 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed June 23, 2013 via mobile

Good value for an overnight if you don't want to get caught up in Tours; easy access, parking on site (6 places in forecourt, more behind the hotel), many bars and restaurants within 5 mins walk as is the modest chateau. Hotel has small restaurant, also serves dinner.

No lift so opt for ground floor or first floor room if you have heavy bags.

Blue decor in bathroom but very clean and wonderfully refreshing power shower.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Witney, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 14, 2013

We booked this hotel whilst driving through France and arrived on hour later. We were met by the very friendly owner who helped advise us where to eat that evening. The hotel is clean and centrally located. Breakfast was excellent and good value for money. My only negative was that the pillows were terrible and badly affected my nights sleep.

Room Tip: Ask for extra pillows!
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Val de Loire

Address: 50-52 rue Nationale, FR-37190 Azay-le-Rideau, France
Location: France > Centre > Loire Valley > Azay-le-Rideau
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #9 of 10 Hotels in Azay-le-Rideau
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Val de Loire 3*
Number of rooms: 27
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Also Known As:
Best Western Azay-Le-Rideau
Azay-Le-Rideau Best Western
Best Western Val De Loire

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