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“Great overnight stay” 4 of 5 stars
Review of Mercure Beaune Centre

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Mercure Beaune Centre
4.0 of 5 Hotel   |   7, Avenue Charles de Gaulle, 21200 Beaune, France   |  
Hotel amenities
Ranked #36 of 61 Hotels in Beaune
Top Contributor
86 reviews 86 reviews
23 hotel reviews
Reviews in 40 cities Reviews in 40 cities
41 helpful votes 41 helpful votes
“Great overnight stay”
4 of 5 stars Reviewed July 28, 2014

Stayed at the hotel overnight on the way to Paris, our rooms were not quite ready on arrival but we were provided with complimentary drinks by the pool and within 30 mins they were ready. The only complaint I have of this hotel is the actual rooms and again they are not bad just a little dated and small compared to the rest of the hotel areas which are very modern, however they did provide complimentary water and coffee as well as a fridge. We were part of a tour group but I have to say the food and the service waS one of the best I had come across during a 15 day tour of Europe. My husband and I don't eat fish or chicken and were offered the beef bourginone from the main menu which went down a treat, nothing was a bother to them. Dessert was great and washed down with a complimentary cassis liqueur another nice touch. Bar prices were reasonable and was lovely to sit by the pool on a lovely evening enjoying a few drinks with our tour. All in all a great hotel, great staff, good food, only comment bedrooms could do with an refurb.

Stayed July 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe B, Propriétaire at Mercure Beaune Centre, responded to this review, August 5, 2014
Dear Guest,

We are pleased to hear your feedback regarding your stay.

Note that we have already refurbished 30% of the hotel and we have planned refurbishment of 40 rooms this winter.

Hoping to welcome you back soon.
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343 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
London, United Kingdom
Top Contributor
201 reviews 201 reviews
44 hotel reviews
Reviews in 63 cities Reviews in 63 cities
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed July 22, 2014

Tired, worn out small rooms in poor condition, dreadful carpets, unreliable door keys. Poor breakfast buffet. Wardrobe tiny and no other storage area in the room foro clothes making this a Hotel for a 1 night stay at best rather than the 3 days we were here which meant we coulodn't wait to leave.
Hotel needs a major refurbishment. Would not return.

  • Stayed July 2014, traveled with friends
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Service
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Christophe B, Directeur général at Mercure Beaune Centre, responded to this review, August 5, 2014
Dear Guest,

I Thank you for taking time to write this review.

I am happy to announce you that the next refurbishment is planned for the end 2014. Also note that we have already refurbished our Superior rooms and Junior Suites.

Nevertheless, I hope to welcome you back again in our hotel to make your discover this changes.

Sincerely,
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Dorset
Top Contributor
132 reviews 132 reviews
55 hotel reviews
Reviews in 73 cities Reviews in 73 cities
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed July 15, 2014

Plenty of secure parking. Somewhat tricky access because of the dual carriageway outside. Excellent staff on reception.

We had a standard, very small room for two nights - shoe box came to mind. The beds were comfortable but the decor was very tired. The bathroom was dated but functional.

Good buffet breakfast with hot items. Dinner menu not very exciting but again we wanted plain food and they coped very well, Good service.

Pleasant slightly heated pool with loungers.

Over 60 year olds receive free breakfasts at Mercure Hotels, saved us 30€ per day.

Room Tip: Hotel has two efficient lifts. Probably better to have a superior room for the extra space
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  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Service
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Christophe B, Directeur général at Mercure Beaune Centre, responded to this review, August 5, 2014
Dear Guest,

First I would like to thank you for your congratulations regarding our Team. Both of us are doing the best to continually improve our quality of service.

Note that our Superior Rooms and Junior Suite have already been refurbished and next refurbishment of Standard rooms is planned for this winter

Hope to have the pleasure to meet you during your next stay
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Mermaid Beach, Australia
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 13, 2014

We stopped in Beaune on a recommendation on our way to Chamonix and booked the Mercure. Our room felt dated from what I had expected from Mercure hotels I have stayed in in the South Pacific/Asia, however it was fine for a one night stay. The room was very dusty, seemed it may not have been occupied recently.

On a positive note, ample free car parking, bed was very comfortable and staff were friendly. It was a short walk into the centre where accommodation seemed more appealing for similar prices.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Perth, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 9, 2014

After reading some of the reviews I was not looking forward to our stay. My husband and I were more than happy with our choice. I do recommend taking a taxi from the train station, it cost us about 8 euro but it was money well spent. Easy walk to decent restaurants, shops, market, tourism centre. Our room was on the second floor, it looked newish, great size bathroom, comfy beds. We were overlooking the carpark, which is locked night, and it was absolutely silent at night. Airconditioning worked extremely well. It was hot during our stay and I took advantage of the pool, which was a delight. We had dinner at the hotel and it was reasonable, I thought breakfast was too expensive for what it was, but that would be my only gripe. Excellent value.

Room Tip: We had 235 on the second floor
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bologna, Italy
Top Contributor
86 reviews 86 reviews
19 hotel reviews
Reviews in 42 cities Reviews in 42 cities
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed May 4, 2014

I spent 3 days with my wife and my daugher, I booked on the Mercure's website.
I've been in other Mercure hotels in Italy, they were better than Beaune's. The room was too little for 3 people, with a third bed was difficult even moving in the room. There wasn't a wardrobe, we couldn't take clothes out of the suitcase. The hotel looks in general quite. Indeed it was under maintenance, we have been given a room just near the worksite, the noise was terrible, we asked soon for a new room and the moved us in a quiet room at the same floor. The have been very kind, but we still do not understand why did they gave us THAT room at check in. Nevertheless 100€ per night was not too expensive, the hotel is very close to the centre of Beaune, just 5/10 minutes on foot.

As an overall evaluation, I suggest to look for other hotels or chambre d'hôtes (bed and breakfast) probably cheaper and with more charme

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Mercure Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MERCURE_BEAUNE, Directeur général at Mercure Beaune Centre, responded to this review, May 16, 2014
Dear Customer,

Thank you for your comments, indeed, our standard rooms are quite small for 3 people, however, we can propose you for your next stay to book one of our Junior Suite. Fully renovated with double size, we believe it will please you and your family.

Regarding the inconvenience you experienced during your last stay, please accept again our apologies, it was not in fact planned that day that renovations would be so noisy.

We hope that you will keep your trust in us and it is with pleasure that we will welcome you for a future stay at the Mercure Beaune Centre. We will be happy to shaw you our renovations, causes of all this noise.

Christophe Brahy
General Manager
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Additional Information about Mercure Beaune Centre

Address: 7, Avenue Charles de Gaulle, 21200 Beaune, France
Location: France > Burgundy > Cote d'Or > Beaune
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in Beaune
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Beaune Centre 4*
Number of rooms: 107
Official Description (provided by the hotel):
Located close to the city center, the famous Hospices de Beaune medieval hospital and major highway links, the hotel is an ideal base for discovering our town, region, vineyards and cuisine. ... more   less 
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Also Known As:
Mercure Beaune Centre Hotel Beaune
Accor Beaune Centre

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