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“Great Hotel, shame that the staff...terribly run!” 2 of 5 stars
Review of Residence Reine Marine

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Residence Reine Marine
4.0 of 5 Condominium   |   67 Avenue du President Kennedy, 35400 Saint-Malo, France   |  
Hotel amenities
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great Hotel, shame that the staff...terribly run!”
2 of 5 stars Reviewed March 2, 2010

We stayed here for a week with 2 adults and 2 children. Great rooms and beautiful view. This hotel is horrendously run. It is like the french version of faulty towers. Rude staff. There was a crazy evangelist who harassed me when I was in the bar using the internet at lunchtime. He was not even a guest and insisted on telling me that Australia was stupid, insulted my racial group, and told me to pray very day for a year. He tried to give me his address and a prayer card and I told him very firmly that I was NOT interested. The Concierge heard all this and did not say anything to the man harassing the guest, and then later came to my room to apologise AND GIVE ME THE PRAYER CARD HE HEARD ME SAY I DID NOT WANT!

In addition to this the bar was basically non functioning. We would arrive and not be offered a drink, others would arrive after us and be served instantly and we would still be ignored.

This was a terrible experience.

  • Stayed February 2010, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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202 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Merseyside
1 review
5 of 5 stars Reviewed June 24, 2009

This is a gem of a place, we booked late, and all the central hotels were full and were we glad.The appartment had everything,inlcuding towels and bedding. It was the cleanest most beautiful appartment we have stayed in on holiday in Franceand the veiw was sublime (panoramic view of beach ). We stayed for a week and were sorry to go home. It is about 40 mins leisurely walk into St Malo town, or 10 mins on the bus. So Peaceful , very romantic . A little piece of Heaven

  • Stayed June 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Reine Marine

Address: 67 Avenue du President Kennedy, 35400 Saint-Malo, France
Location: France > Brittany > Ille-et-Vilaine > Saint-Malo
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #2 of 19 Specialty Lodging in Saint-Malo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Residence Reine Marine 4*
Number of rooms: 67
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