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“Fine for a short stay.” 4 of 5 stars
Review of BEST WESTERN Hotel Colbert

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BEST WESTERN Hotel Colbert
3.0 of 5 Hotel   |   3 Boulevard Du Commndant Passicot, 64500 Saint-Jean-de-Luz, France (Formerly Central Hotel)   |  
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Ranked #27 of 31 Hotels in Saint-Jean-de-Luz
Top Contributor
205 reviews 205 reviews
29 hotel reviews
Reviews in 42 cities Reviews in 42 cities
170 helpful votes 170 helpful votes
“Fine for a short stay.”
4 of 5 stars Reviewed September 6, 2012

The hotel is conveniently located: close to the train station, and it is quiet. Few minutes (5-10) from the beach and the port. Clean room, comfortable bed. No major issues. Adequate for a short stay.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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123 reviews from our community

Traveler rating
    7
    40
    40
    23
    13
See reviews for
7
88
5
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 19, 2012 via mobile

Clean room -- small -- but to be expected -- polite staff- only stayed one night then back to Spain -- good area to stay in if you like to walk about and can get to the beach easily -- directly across from the train but never heard the train! Nice breakfast in the morning.

If you have a handi-cap placard for your car, you can park on the street near by (free) no worries

Stayed July 2012, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 5, 2011

Found BW Colbert by chance for an overnight stay in Saint-Jean-de-Luz, and have since returned and recommended to friends, who were equally happy. Family run (and the guests quickly feel like extended family) small, clean and cosy in proximity of a selection of restaurants plus the lovely beach "at the end of the street". Saint-Jean de-Luz is in itself worth a visit, preferrably in sunny September when most summer holidays are over. I was there 1 + 2 years ago, but friends checked the place in Oct 2011.

  • Stayed October 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Top Contributor
56 reviews 56 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed August 7, 2011

Ideally located, the hotel is opposite the railway and bus stations and only a few minutes walk from the shops and the beach. St Jean de Luz is a fine base for exploring, so not only is it easy to get to the Colbert when you arrive in the town but if you want to do days out by public transport it's on your doorstep. In spite of all these trains and buses we did not experience any noise disturbance in our room which was admittedly at the back of the hotel and I don't know whether the rooms at the front would be as quiet.

Our room was clean and very comfortable, a little on the small side but not cramped. We had a very good free wi-fi connection. And here's a rare treat: a French hotel with tea and coffee-making facilities in the rooms! :-)

The staff were friendly and anxious to please. The dining room is quite small so you can choose to have continental breakfast in your room, otherwise it's a varied buffet with eggs, cheeses, meats, pastries, etc in the dining room.

If you like small neighbourhood family-run restaurants that serve local food there are two brilliant ones very near the Colbert: Chez Pablo, which is in the Rue Mademoiselle Etcheto, and Irrintzina in the Rue St Jean. Opposite Irrintzina is an excellent pizzeria called Don Camillo. The best fish and seafood in town (moderately priced, too) is served at Le Dauphin, which is by the entrance to the pergola on the seafront.

Room Tip: Rooms at the back of the hotel may be quieter.
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  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheffield
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed September 2, 2010

Arrival was a bit traumatic as parking we thought we had booked wasn't and we were given the wrong room. However room situation resolved quickly.
Parking in St jean can be a bit of a nightmare, we parked for an afternoon and overnight on a yellow line before moving to the station carpark which is free and therefore nearly always full!
Hotel Room was ok with fridge and tea/coffee making facilities. didn't use the restaurant for breakfast as it is much nicer to wander around to the Place Louis XIV for coffee & croissants and watch the world go by.
We hadn't been to St Jean for 15 years and was nice to see that the confetti still gets thrown on certain evenings and the musical entertainment hasn't changed that much.
Bit of a shock to see large cruise liner parked inside the jetties on one day.

  • Stayed August 2010, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 7, 2010

When we travell in USA,Canada we usually stay in Best Western.They are nice chain of hotels.It's why without any hesitation we booked a room at Best Western in St.Jean-de-Luz.Such a disapointment!We were cheated right away.We book a room with breakfast for $ 87,but were offered the room for $ 100 with no breakfast!We are planning to stay there for 10 days,but we left as soon as we found another hotel.
The way we were treated left a "bad taste in our mouth".On a top of it some of our stuff went missing from the fridge.Employees have a very cheap attitude.Our holidays were almost spoiled.
We moved to " LES GOELANDS".The difference like day and night in everything and we stay there for 10 days.We think
this is the best Hotel in the St.Jean-De -Luz. We were treated like part of the family.By the way,at this hotel every third night is free.

  • Stayed February 2010, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shropshire, England
Top Contributor
115 reviews 115 reviews
70 hotel reviews
Reviews in 58 cities Reviews in 58 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed August 20, 2009

We stayed here for 1 night in July. Bedroom was pleasantly decorated but small, however I was expecting this from reading previous reviews. Good air conditioning. Hotel Colbert is an easy walk to the harbour and town, the station is opposite the hotel but no noise disturbance.Did not take breakfast as it seemed pricey, we ate at a cafe/bar near to the market place which was more interesting as we could view the locals coming and going. St Jean de Luz is no longer a "fishing village" it is much more commercial and was extremely busy in July. Lovely beach, nice shops, expensive. We had dinner at La Taverne Basque in the main restaurant row which was very good. Biarritz is much bigger but looked worth a stay next time. A bit like a mini Nice/South of France.

  • Stayed July 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Hotel Colbert

Address: 3 Boulevard Du Commndant Passicot, 64500 Saint-Jean-de-Luz, France (Formerly Central Hotel)
Phone Number:
Location: France > Aquitaine > Pyrenees-Atlantiques > Basque Country > Saint-Jean-de-Luz
Amenities:
Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
Ranked #27 of 31 Hotels in Saint-Jean-de-Luz
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Hotel Colbert 3*
Number of rooms: 34
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Also Known As:
Best Western Colbert
Best Western St-Jean-De-Luz
St-Jean-De-Luz Best Western
Colbert Best Western

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