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“Best choice in Pau” 5 of 5 stars
Review of Hotel Parc Beaumont Pau - MGallery Collection

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Hotel Parc Beaumont Pau - MGallery Collection
5.0 of 5 Hotel   |   1 Avenue Edouard VII, 64000 Pau, France   |  
Hotel amenities
Ranked #2 of 33 Hotels in Pau
Lot et Garonne
Top Contributor
105 reviews 105 reviews
36 hotel reviews
Reviews in 56 cities Reviews in 56 cities
87 helpful votes 87 helpful votes
“Best choice in Pau”
5 of 5 stars Reviewed March 24, 2013

The hotel is clean, modern, spacious and extremely well placed to visit the Chateau of Henri IV, and La Musee de Beaux Arts. It's position overlooking parc Beaumont and with a wonderful view of Pyranees puts it head and shoulders above other hotels. The staff are welcoming and bi-lingual. There are two restaurants, Le Grand Prix which is open most of the day and provides a bar service and light lunches. Le Jeu de Paume is a gourmet restaurant with prices to match, both have an outside terrace.. Lunch was good but the service was painfully slow. Dinner was a good standard, not exceptional but perhaps I'm getting fussy in my old age. Service was much slicker but I did notice that the cloth wasn't clean. Although the hotel is central placed for the main attractions and shopping, it was very quiet. My only real negative was that both the bath and the shower have very slippery surfaces, not good for someone unsteady or children. It's not cheap but you get what you pay for (generally). The is also a beautiful spa which is free for guests with a pool, sauna, turkish bath and jacuzzi.

Room Tip: Ask for a room over the parc the view is worth the extra.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gregory_Mailles, Responsable réception at Hotel Parc Beaumont Pau - MGallery Collection, responded to this review, March 28, 2013
Dear Guests,

It was a real pleasure to welcome you and we thank you for leaving your opinion about your stay. We take good notes about your comments concerning our brasserie and restaurant, and would you please be insure we are actually working with the staff to improve the quality of the service.

We would be so grateful to see you in our hotel during your next visit to Pau.

Kind regards,

Grégory Mailles, Front office manager
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168 reviews from our community

Traveler rating
    120
    38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
London, United Kingdom
Senior Contributor
41 reviews 41 reviews
41 hotel reviews
Reviews in 29 cities Reviews in 29 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 1, 2013

Great hotel located in an ideal location to explore the delights of Pau. This hotel really looks the part when you arrive and you’re not disappointed when you settle in.

Hotel room was modern, spacious, well-kept and just a very pleasant place to be in by hotel room standards. The room also had a good sized balcony that you could walk out on to which was a nice feature. Can’t say much else as it suited my taste to a tee which of course means some others may not feel the same and looking for something more traditional.

Hotel bar and food was also a nice experience which matched the hotels style and somewhat price. But I wasn’t disappointed with my meal and had a nice evening with colleagues afterwards in the bar area.

Overall a good hotel experience which I would stay at again when I’m next back in Pau and have no hesitation recommending to others.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Gregory_Mailles, Responsable réception at Hotel Parc Beaumont Pau - MGallery Collection, responded to this review, March 11, 2013
Dear Guest,

We would like to thank for your very kind review. We are really pleased you enjoyed the accomodation and meal at Hotel Parc Beaumont. It would be great pleasure to welcome you very soon.

Warm regards,

Grégory Mailles, front office manager.
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WESTERLY, RI
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 21, 2013

We had high hopes for the Parc Beaumont after reading some of the reviews. The hotel while nice was not what I would call luxury by any means. We had a room with city view which was a view of some unimpressive apartment buildings and the parking lot. The bed was extremely hard and gave me a backache. We had two desk type chairs and a 24 inch tv.coffee maker and small fridge. The bathtub was nice and deep however difficult to get in and out if even when showering. The staff at the hotel was excellent which saved them from getting a lower rating.

Room Tip: The city side rooms are just average I would opt for parkside which has a balcony
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  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gregory_Mailles, Responsable réception at Hotel Parc Beaumont Pau - MGallery Collection, responded to this review, February 22, 2013
Dear Guest,

We would like to thank you you take part of your time to leave a review about our hotel. We are sincerely sorry, you had not a so good experience as you expect.

Our city view rooms offer a high quality comfort for business travel or short leisure stay at the best rate. In park view room you will find bathtub and separate shower, and a balcony overlooking the park on sunny side.

We are so sorry for your backache, and please be insured if you talked about the hardness of the bed, we would have provided you with pleasure a soft mattress pad. That is the way we always proceed. We did not know about this inconvenience although we keep trying to anticipate guest desire.

We sincerely hope to welcome you for your next trip to Pau, we will provide you our best.

Kindest regards,


Grégory Mailles,
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Mumbai (Bombay), India
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 20, 2012

Excellent location & unique modern design, rooms are modern very luxurious & comfortable. We were given a beautiful suite with a large balcony with a great view of the Parc. Having a shower cubicle as well as a bath is very thoughtful as everyone does not enjoy a bath. The staff were very warm, friendly & helpful which makes a guest feel so much at home. We had drinks at the bar & the snacks served were excellent. The breakfast next morning was sumptuous & great. Though we spent only one night we ahd a very memorable stay. I highly recommend this hotel for those on vacation & business. Walking distance to the Old town of Pau.

Room Tip: If you wish to splurge a bit do not hesitate to take a suite facing the parc, very relaxing to sit i...
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gregory_Mailles, Responsable réception at Hotel Parc Beaumont Pau - MGallery Collection, responded to this review, November 28, 2012
Dear Madam, Dear Sir,

We would like to thank you for taking your time to leave a review and your feelings about the Hotel Parc Beaumont.

We sincerely hope you will choose our hotel for your next trip to Pau, and we will provide you our best service.

Kindest regards,

Grégory Mailles, Front office manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rancho Santa Margarita, California
Senior Contributor
47 reviews 47 reviews
29 hotel reviews
Reviews in 38 cities Reviews in 38 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 14, 2012

This hotel is definitely geared towards the business traveler, but we found it a very pleasant choice for the tourist as well. We were able to walk to the city center in about fifteen minutes. The restaurant is excellent. We chose to stay here after a visit to Lourdes, which has little to offer in the way of great hotels and restaurants. The drive back to Pau was easy and it is a pleasant town to walk around.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gregory_Mailles, Responsable réception at Hotel Parc Beaumont Pau - MGallery Collection, responded to this review, November 21, 2012
Dear Guest,

We thank you so much for your review about Hotel Parc Beaumont. We are sincerely pleased you enjoyed your stay with us.

We have recently renovate the hall, reception area and the brasserie, to change and warm the ambiance in the lobby. We hope you will try a new experience very soon.

Best regards,

Grégory Mailles, Front office manager.
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Bordeaux, France
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 6, 2012

I have stayed at this hotel many times on business and it's always a pleasure to come back. The staff are exceptionally friendly and helpful, making a point of remembering guests' preferences. The decor is modern but absolutely comfortable and restful. I particularly like the choice of bath or shower cubicle in the rooms overlooking the park, as well as the vanity table in the corner of the bathroom. On recent stays, I've had perfect Wifi coverage even in upper-floor rooms. Whenever I have time, I enjoy relaxing in the spa and pool. In fact, this is my yardstick for judging other hotels and they rarely beat this standard. Its location opposite the Parc Beaumont offers lovely views of the Pyrenees Mountains (especially from the upper floors), but it is a 10-minute walk to the shops, etc.

Room Tip: Ask for a room overlooking the park on an upper floor for a mountain view in clear weather.
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gregory_Mailles, Responsable réception at Hotel Parc Beaumont Pau - MGallery Collection, responded to this review, October 18, 2012
Dear Madam, Dear Sir,

We thank you so much for your kind comment about our hotel. It is a real pleasure and reward for our team, to hear we have reach our goal, offering you the comfort, and service you expect.

Due to neighboorhood streets renewal, we sometime meet trouble with Internet speed connection, but it is a general situation in the area of Beaumont Park and not an isolated problem in the hotel.

And because those works are actually ending and we hope all our guests will benefit of a good and regular Free Internet connection, as we used to provide.

Best regards,

Grégory Mailles, Front office manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stavanger
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 4, 2012

I was one if the first one to check into this hotel when it opened some years ago. Since then I have stayed around 100 nights here (business)
This summer I was back as tourist and was very disappointed.
The wireless internet is still poor in the rooms - need to sit in the lobby to get proper connection.
The hotel has not been refurbished since it was open; board on the balcony needs to be fixed, see clear wear and tear in the rooms & corridors.
It was initially a great hotel, but has unfortunate not been maintained.

The cost for staying there is way to high compared to what you get!

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gregory_Mailles, Responsable réception at Hotel Parc Beaumont Pau - MGallery Collection, responded to this review, October 5, 2012
Dear Sir,

We would like to thank you to take the time to provide a conscious feedback of your last stay with us. I am sincerely sorry you met troubleshot with the wireless connection, but we did not talk about it during your stay, and we only called a technician after another hotel guest warn us to out to fix the Internet speed problem. Unfortunately it was only after your check out.

We agree the state of balcony's boards is not good, and that is why we program an entire replacement for the Park side for next November !

On the other hand, we are going to refurbish the lobby, the brasserie Le Grand Prix, to offer to our guests better comfort, and a colored and more modern and cozy atmosphere. The works should be finished circa end of November 2012.

That's why we would be really pleased to welcome you, on leisure or business trip, to try this new experience in Hotel Parc Beaumont.

I sincerely hope you enjoyed the quality service as expected, and hope to meet you in Pau very soon.

Best regards,

Grégory Mailles, Front office manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Parc Beaumont Pau - MGallery Collection

Address: 1 Avenue Edouard VII, 64000 Pau, France
Location: France > Aquitaine > Pyrenees-Atlantiques > Bearn-Basque Country > Bearn > Pau
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Pau
#3 Family Hotel in Pau
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Parc Beaumont Pau - MGallery Collection 5*
Number of rooms: 80
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Also Known As:
Parc Beaumont Hotel

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