My husband and I booked one night here as part of a longer holiday- it was our "break" from the kids!
Location cannot be faulted, it is in the prettiest square with the best shopping routes leading from it,lots of cafes with people watching potential.
Be aware of the one way system that operates in the city if you drive in, it can be confusing-not to mention the traffic calming 'pop up' bollards to keep the pedestrian areas traffic light.
Anyway, location aside- public areas are very opulent, heavy on the velvet fabric, enormous pot plants, chandeliers and drapes which I think is the look they are going for throughout the hotel, its very "french aristocratic" ? even the wallpaper in the corridoors is fake red curtains draped down the walls- bit much for some!
I like a slightly sleeker look but it does kind of fit the old building and parisien feel of the area. The staff are all very helpful and speak excellent English.
Our room was overlooking the front of the hotel right onto the Opera House, what a fab view.Sound proofing is excellent, we couldn't hear any noise at all from the square below or any rooms next to us.
The room is again done up in the slightly OTT style, and we had to giggle when we moved a 'twirly -whirly' lamp that was placed directly in front of the big flat screen tv!
The shower is a tad awkward, it is over a deep bath ( some people could find it pretty hard to get in and out of that bath, its a pretty big step in and down) and is quite hard to get to stay on the wall hook and stand underneath it- the floor does seem to get flooded with every shower.
Not enough shelving for your toiletries-my toiletry bag had to be kept on the floor which isn't really ideal.
This August was one of the hottest on record, it was a heatwave when we were there- some days it was up to 44 celsius so of course the air con was essential. We felt it wasn't really working in our room so an engineer came and checked it out while we were having dinner and it was much cooler on our return- we were pleased with such efficient work.
We both felt that the public areas could have done with better air conditioning, the lobby area was very stuffy and hot (to be fair most places would struggle with 44 c) and I did feel sorry for the staff all in jacket and tie!
We slept very well in a very big comfortable double bed and enjoyed the air conditioning in our room very much!
We ate our evening meal in the brasserie(sat outside where it was cooler and good for watching the world go by) which is lovely, again, the staff are all very good and the service what you would expect from this catergory of hotel.
We had booked in with a "romance" package which included a bottle of champagne, roses and a tray of macaroons, late check out and use of the spa included. (You have to pay to use the spa unless you are booked into a suite or have a special deal which I think is a bit cheeky, all hotel guests in all rooms should be able to use a hotel spa)
This is were the wrinkles are: not all the staff know about all the specials or room deals- which is up to management to inform.
We had to twice prove that our package included the spa (the member of staff was perfectly pleasant but hadn't heard of this deal) and we never did see the bunch of roses!
My husband mentioned the late check out to the reception who was also not aware of this, on investigating it was fine, no problem- but these little inconsitencies drop it down a category for me.
The spa itself is very nice, it is on the rooftop so great views over the city- its a bit of a warren of corridoors-lovely pool, lovely terrace with a hot tub-slightly odd layout.
Breakfast was as you would expect-plenty of juices, coffee or tea, buffet style pastries, fruit, cereal, hot dishes etc, and you can also have omelettes cooked to order as well as waffles.
So-overall impression- very nice, but not the faultless smooth elegance one would expect for the price or reputation.
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- Also Known As:
- Regent Bordeaux
- Bordeaux Regent