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“Nice to find Ibis - Disappointed though by the unfriendly staff at reception.” 3 of 5 stars
Review of Ibis Bordeaux Centre Bastide

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Ibis Bordeaux Centre Bastide
3.0 of 5 Hotel   |   16 Allee Serr | Zac Coeur de Bastide, 33100 Bordeaux, France   |  
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Ranked #15 of 174 hotels in Bordeaux
New York City, New York
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
32 helpful votes 32 helpful votes
“Nice to find Ibis - Disappointed though by the unfriendly staff at reception.”
3 of 5 stars Reviewed July 8, 2013

Do the staff at Ibis ever smile or talk to you? Perhaps one needs to speak French, because they did not like non French people. We spent 3 days here in Bordeux. Loved it. Loved the location, the breakfasts, the room, and the conveniences. The staff though, were very stiff, formal, and it appeared that any request I might have was a bother for them.

The person on check out today at 12 pm was the absolute worst - we had to ask several times how to get to the autostrada. Tried speaking in French too.
Please trip advisor followers, enlighten us what the secret is to receiving as little as a smile

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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483 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Moscow, Russia
1 review
4 of 5 stars Reviewed June 16, 2013

"+"
close to city center
free public parking not far from the hotel
24h check-in
reasonable price for breakfast (9euro/per)

"-"
absence of refrigirator with mini-bar
absence of sausiges/fried eggs for breakfast

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andover, United Kingdom
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 11, 2013

Nice hotel 20 minute walk to the city center or take the tram just across the road ,i thought the breakfast was a little pricey not many people eating . Rooms were ideal for what we wanted we stayed for two nights about right really friendly staff who spoke good English .There is some Free parking just outside the Hotel but very limited but there is lso a paying locked carpark too . Would stay again but wasnt that keen on Bordueax

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila
Contributor
20 reviews 20 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 10, 2013

This is a typical Ibis which abounds in Bordeaux but what set's it apart from the rest is it 's location.
Situated in the midst a row of restaurants including a. Japanese,Chinese,Italian and Subway you won't have any problems looking for food if staying at Ibis Bastide.Beside the hotel is a Carrefour supermarket too .
But what I like.most about this hotel is the fact that it is not in the center of the city which means it costs much less but you can easily cross the beautiful.old bridge that connects the center to Bastide in less than 10 minutes and you are in the center of a beautiful city. The view from Bastide of the city center is phenomenal we had a blast taking pictures.
As for the hotel itself I can not say anything negative about it . The reception staff was.very friendly checking in and out was quick , the Internet was free and fast...the rooms are clean and adequate. I will not hesitate to stay in this hotel again should I return to beautiful Bordeaux.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Teotonio
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 27, 2013

There is a reason for this, because we know what to expect from an Ibis, friendly staff, clean rooms and beds you can actually sleep on. Up to Ibis standard as per usual. Tricky underground car park, not for very big or very low cars.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ljubljana
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 26, 2013

Following a more than adequate breakfast,a lovely walk across a beautiful bridge into the city is how we started each day.Located an 8 minute slow walk from the nearest tram otherwise.Took up good recommendations for local restaurants for dinner.Also nearby a lovely modern botanical garden,and we discovered a supermarket very nearby on our last day.

Stayed May 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva
Top Contributor
84 reviews 84 reviews
36 hotel reviews
Reviews in 44 cities Reviews in 44 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed May 16, 2013

Normal consistent good standards from Ibis- doing what they do well, comfortable reasonable quality but clean and highly functional.

Nice location close to the river and easy walk into the Old Town. Great pub/restaurant on the corner 2 minutes walk away, and small Portuguese run cafe opposite, so on its doorstep good food options and not far to get into the main town restaurant area.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Ibis Bordeaux Centre Bastide

Address: 16 Allee Serr | Zac Coeur de Bastide, 33100 Bordeaux, France
Phone Number:
Location: France > Aquitaine > Gironde > Bordeaux
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#3 Business Hotel in Bordeaux
#7 Family Hotel in Bordeaux
#9 Romantic Hotel in Bordeaux
#11 Best Value Hotel in Bordeaux
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Bordeaux Centre Bastide 3*
Official Description (provided by the hotel):
A new 2 star entirely non smoking hotel featuring 92 rooms, the Ibis Bordeaux Bastide hotel is located in the centre of the city, on the right bank of the Garonne river, opposite Place De La Bourse and near to the Cite Mondiale Du Vin (World Wine Centre). The hotel offers a pleasant new lounge style bar concept. ... more   less 
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Also Known As:
Ibis Bordeaux Bastide Hotel Bordeaux
Accor Bordeaux Bastide

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