We booked through Eurostar and asked for this hotel as we read some good reviews and wanted a Hotel of quality. So we were not trying to scrimp and save. We were given a very small room at the front which had a double bed that did not seem big enough and there was only just enough room to squeeze around it and not enough room to put our two cases. Also there was no bath. Perhaps I had not specially requested it but had assumed that for the price I was paying I would get one. I asked if we might change to another room with a bath. The receptionist at first said that would be impossible but she did find a room eventually that had a bath and luckily it had twin beds and enough room to move. We were happy in that room but it had no outlook, no picture and was unmodernised. The lighting was awful but this may be the fault of the long life bulbs I do not know, but it was brigh white and made me scared to look in the mirror!
The staff were friendly and the breakfast nice but the good looking chairs in the breakfast room were uncomfortable. Really it was a nice hotel and it is not fair to complain but I got the impression there were probably some really nice rooms both larger than our first one and more modern than our second but having booked through Eurostar we were not going to see them.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Travelocity, Booking.com, Orbitz, Expedia, Priceline, Tingo, TripOnline SA, BookingOdigeoWL, Despegar.com, Otel, Venere and Agoda so you can book your BEST WESTERN Grand Hotel Francais reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Bordeaux
- Bordeaux Best Western