We stayed in the hotel for one night and thankfully not more than that. This place served our purpose for quickly getting in and out of the city while being in close proximity to all the sights, but for longer stays I would suggest looking elsewhere.
For us the hotel overall left much to be desired. The staff did not know English all that well and our room had a tremendous beam cutting straight through our bed as well as our bathroom at an angle. It was cute upon first look but it got old very fast to the point I left thinking it was downright dangerous. You literally had to duck to and exit the bathroom without smashing your head open. We opted not to eat in the restaurant due to the horrible service reviews and I think it was a good decision. When I peeked in on one of the dining rooms, it seemed that several people were looking around in a way that suggested they were held against their will.
It was a little strange to stay in a place like this. It's primarily a busy restaurant that makes you feel that the hotel was an afterthought. For example you have to walk past the main kitchen doors with waiters constantly going in and out just to get to the elevator that brings you up to the rooms and the "front desk" is basically a corner of the bar. If you want the old world Strasbourg experience, this will do. If you typically like a little more comfort and service from your hotel, look further.
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