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All reviews city centre nice hotel one night old town tram line minute walk triple room parking garage by foot a lovely stay flat screen parking place great shower room was clean and comfortable hotel is located yogurt hotelrooms
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Reviewed November 2, 2012

We spent (two families) one night at this lovely hotel. The car ( rented station) was left at a garage near by since the hotel garage is an underground one and for small cars (prepaid). The rooms are quite big. Bed is very comfortable. In our room there were 3 steps from the toilet to the bed room. If you need to use it at night, better leave some light on, through the night. We didn't have breakfast there. But since it's 10 min. max. on foot to the Munster area, no problem to find a place to eat. Also if you plan to have a ride on the boat of the town canal, this is close enough on foot to the starting point and in case of sudden rain (as we had) to get back quickly, although you get free light disposable rain coats on the boat. You end up wet any way...

Room tip: leave some light through the night if you plan to use toilet if you have those 3 steps apart your bedroom or you might fall
Date of stay: September 2012
  • Trip type: Traveled with family
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Thank Rachel H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dauphinediana, Directeur général at Diana Dauphine, responded to this reviewResponded November 12, 2012

Dear Valued Guest,

Thank you for having taken the time to write the positive review. We are delighted that you enjoyed your stay with us.

As you are mentioned we are ideally located in Strasbourg, only a short walk from the city centre and all points of intersest.

It would be our pleasure to welcome you back at the Diana Dauphine.

Kind Regards
Sabine Bruxer
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 21, 2012

This is a good place to stay for getting to know historic Strasbourg. Ten minutes on foot to the Münster, and yet the room prices are reasonable. The rooms at the back, facing a courtyard, are quiet though the hotel is on a main street. Modest but newly decorated and very clean rooms. Good coffee (it's hard to please us Austrians in this respect). The underground garage is a challenge to maneuver, but with my husband's help (he got out of the car to do this), I managed to get in and out without a scrape.

Room tip: Rooms facing the courtyard are quiet.
Date of stay: October 2012
  • Trip type: Traveled as a couple
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1  Thank immersonntags
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dauphinediana, Directeur général at Diana Dauphine, responded to this reviewResponded October 24, 2012

Dear Hotel Guest,
Thank you for having taken the time to share your experience on Tripadvisor.
We are delighted that you enjoyed your stay with us, as you have mentioned we are very centrally located, and in walking distance to most places of interest in Strasbourg.
It would be our pleasure to welcome you back in the future.
Kind Regards
Sabine Bruxer
Manager

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Reviewed October 15, 2012

The room is comfortable and not so small. The hotel has a good price for what it offers. Although it has an expensive breakfast. Great location, not so central, but really easy to access all the main places. Private parking with good price, compared to other hotels in France.

Date of stay: October 2012
  • Trip type: Traveled as a couple
    • Value
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    • Cleanliness
    • Service
Thank feestelles
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dauphinediana, Directeur général at Diana Dauphine, responded to this reviewResponded October 18, 2012

Dear Hotel Guest

Thank you for your kind words, we are delighted that you enjoyed our hotel.

The Diana Dauphine is ideally located within walking distance to the city center and to all places of interest.

As you have mentioned we have a private parking and it is necessary to reserve it.

It would be a pleasure for us to welcome you back in the near future.

Kind Regards
Sabine Bruxer
Manager

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Reviewed October 12, 2012

i start with room - it was renovated like it had newly painted walls, new furniture, comfortable beds, new flat screen tv. TV and Bathroom was the original one, but you had sea salt there and shampoo - it was okay. Room was spacious and we liked it. Minibar has average prices - small wine 8 euro. You have free wifi - ask for password on reception - we had and really helpful young man - receptionist who have bring us password to our room :)
Hotel is DOG FRIENDLY - it's a huge positive since it's renovated. We had a good price via booking.com and dog was not charged in that offer and breakfast was included for 99 e.
The room where you go for breakfast is new, and really nice but I missed that you had only one time of salami and ham. You didn't have slices of cheese, so you have to eat cheese like small premier or and there was plus 2 types, but not freshly slices, vegetables - only cherry tomatoes...we were in many hotels, cheaper more average but breakfast was better in this area.
If you like sweet breakfast with cake, croissants - than you will probably love thi breakfast. You had 3-4 juice choices, you had a small coffee, cappucino, chocolate machine. But as I mentioned, if you dont like sweet breakfast like me, than you will miss salami, cheese and vegetables and of course full corn yeast free bread. If you have a street view there are trams. We were okay with this fact, we live downtown. Otherwise really nice hotel, great location (near Cathedral and canal) and we would come back again.

Room tip: We had a street view, there are trams since it's main road, if you prefer calm room ask for a non-street view one
Date of stay: October 2012
  • Trip type: Traveled on business
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Thank MartinaSt1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dauphinediana, Directeur général at Diana Dauphine, responded to this reviewResponded October 18, 2012

Dear Hotel guest,

Thank you for having taken the time to write this review.

We are delighted that you enjoyed your stay with us, as you have mentioned we are very centrally located, and in walking distance to most places of interest in Strasbourg.

We apologies that the breakfast didn’t live up to your expectations. We offer a continental breakfast which consists of local and organic goods. If you have any suggestions of what we can add, we’d be delighted to hear from you again. We already serve pastries, fruit juices, fruit salads, yogurts, cereals, eggs, cheeses and charcuteries.

We would be delighted to welcome you again in our property.

Kind regards
Sabine Bruxer
Manager

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Reviewed September 22, 2012

This was a very late reservation for 2 rooms and 3 people. Basic price was OK, but increased by three times 11 euros plus 14 euros for one night parking. The situation of the hotel is very good, 20 minutes walk to the Cathedral or La petite France. The rooms are acceptable not big.The staff is friendly as everywhere else. Is it worth a three star? I doubt it compared to the roi Soleil Prestige of Colmar, a very luxurious and bright hotel and much cheaper because a breakfast, more generous than in Diana, included in the price.

Date of stay: September 2012
  • Trip type: Traveled with friends
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    • Sleep Quality
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    • Cleanliness
    • Service
1  Thank svdma
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dauphinediana, Directeur général at Diana Dauphine, responded to this reviewResponded September 25, 2012

Dear Guest,

Thank you for having taken the time to share your experience with us.
It is always important for us the receive feedback from our quests, whether positive or negative.
As mentioned our hotel is ideally located in the center of Strasbourg, within walking distance to most places of the interest.
As for breakfast, if it is not booked directly with your stay it gets charged separately at check-out. If it is additional it is stated on your confirmation. We regret that this was not clear to you. May I recommend for your next stay to book our special offers breakfast included.

Kind Regards
Sabine Bruxer
Manager

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