Went to Red Chilli as wanted to have the lunch menu - the last couple of times we had visited the Oxford Road branch and ordered off the regular menu but just wanted something quick, simple and cheaper this time. The service was very average, there wasn't really anyone at the door to welcome you. We were shown a seat and it was quite busy with Chinese diners. I asked for the lunch menu from the person who looked like the manager and he pulled a face - perhaps he didn't think a Chinese should be ordering from the set menu? Why bother having a set menu when you're going to be rude to people who order from it? That really put me off. Anyways we ordered the hot and spicy soup - which was more sweet than peppery which was what it used to be. We also had spring rolls and the spring onion pancake which were cooked fresh and tasty. For mains I had the beef with spring onion and ginger and my husband had the chicken kung po - the latter is not very authentic and it's served with peanuts rather than cashew nuts, but my husband enjoys the flavour so we have ordered it a few times. The egg fried rice was pretty lacklustre - didn't taste as good as it used to. While taking our order, the waitress was busy passing the a la carte menus they had given us to people arriving at another table - they have obviously had training in how to be distracted and how not to offer good service. The food in general was good, though some things could have been better. The service, pretty dismal. We decided not to leave the tip as the service was not worthy of it. When we left, not a word of goodbye or thanks. Will not be rushing back to Red Chilli anytime soon!!
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