a group of us friends had booked a day iin the spa 3 months in advance so we could all catch up spend time together, when we got there it was so unorganised the staff were just sat around the recpetion area we were left waiting in the lounge for over half an hr before we asked to be sorted out, we were not given towels or robes we had to ask 3 times for them our treatments were all staggerred throughout the day instead of the bookings we made of 2 of us at 10.30 and 3 at 11.30 1hr treatments and then we could use the spa for a few hours and leave for a nice lunch out in town, instead the treatments didnt finish until 3.30 the spa was what you get in a gym steam room sauna showers no swiming pool no jacuzzi it was not a relaxing stress free experience at all the staff were unprofessional and some rude making sarcastic comments, i would not recommend this spa to anyone there are much nicer places in manchester!!!
- Official Description (provided by the hotel):
- Macdonald Manchester Hotel & Spa, set in the heart of Cottonopolis, is Manchester's largest four-star hotel. Perfectly located if travelling by rail, road or foot, our eyecatching expanse dominates the skyline all the way from Piccadilly Station to the Mancunian Way allowing quick and easy access to and from all the major motorways. The team at our hotel in Manchester is driven to deliver an outstanding guest experience and has a reputation for its service standards and food quality. As the 2013 winner of "The best sleep in the city" award (Manchester Evening News), it combines 338 beautiful bedrooms with state of the art conferencing, an indulgent urban spa and first class bar and live theatre restaurant experience in our Scottish Steak Club. ... more less
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- Also Known As:
- Macdonald Manchester Hotel And Spa
- Macdonald Manchester Hotel Manchester
- Macdonald Hotel Manchester