When I was booking my room I went by the photos provided and the facilities shown. Though what the photos show is a colourful, spacious & clean room. Though my room did not reflect the pictures provided. I am not saying it was horrible. Though my bed was directly on a window (which was run-down and aged) and had what seemed to be residue on the boards separating the floor and wall. The couch also seemed to have never been cleaned. The only downfall to this hostel was the cleanliness and the age of my room. The bathroom was good. A shower, basin and toilet, still maintenance to the bathroom should be considered.
The staff were always happy to help, they provided information and were friendly. The kitchen was always open and there was an average breakfast provided (to be expected, like all hostels). So excluding the room everything else was good. I just feel the rooms need to be attended to more.
On location, this is in an excellent spot. Picadilly station, metrolink, the Northern quarter, Arndale shopping centre, Urbis, The Printworks. Were all in a 10-15 minute walk, some less. Its great location.
All-in all despite my room this hostel was good. So much was provided and it was a good stay. Though feeling uncomfortable in my room wasn’t the best.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hi and thanks for leaving us some comments! We are always happy to help and this does include situations where you may feel discomfort with the room you are staying in. We do try our best with the cleanliness of the hostel, but can accept that as we are not in the newest building in the world, there may be some signs of age. However, by letting us know at reception we can always try to get you re allocated to a different room, or help in any other way possible :) We appreciate you leaving a review though, as we can look into the issue and try to better it!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.