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“Dont get a room above loading bays” 3 of 5 stars
Review of Premier Inn Manchester City Centre - Portland Street

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Premier Inn Manchester City Centre - Portland Street
112 - 114 Portland St, The Circus, Manchester M1 4WB, England   |  
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Rooms from £68
Ranked #11 of 117 Hotels in Manchester
Wigan
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
“Dont get a room above loading bays”
3 of 5 stars Reviewed yesterday NEW

I stopped here Dec14. Hotel receptionists don't like you standing near screen and ask to move behind a line when checking in. Rooms are clean and tidy and have a flat screen TV on the wall, but beds appear much smaller than other premier inns I have stayed in. We were woken by people shouting in the streets, but the worst problem is the lorries/vans reversing into the street below early morning. I left before 09:00 to go home and get some sleep. Reported the noise to reception who didn't seem too bothered. Would try hotel again, but in another part of the hotel.

Room Tip: Don't get room 156 or near there or you could be awaken early
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  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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1,393 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (255)
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wigan
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

When we go to manchester we always stay at a premier inn .staff were so nice and couldnt do enough for you.beds are so comfy i want one at home lol will always stay at premier in wen staying overnight in future well done keep it up !

Stayed December 2014, traveled as a couple
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Birmingham, England, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 2 days ago NEW

This is a typical corporate hotel, but with staff who were very helpful and provided great service. The bed was extremely comfortable, if a little high off the ground. Found out later we could have asked for a lower bed.

Room Tip: book room at back - however we heard very little noise
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  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
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Blackpool, England, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

only use premier inns when i get room for £30 . excellent when you pay a cheap price , bedroom clean and tidy .
breakfast was very busy with long wait to be seated and even longer wait at the breakfast counter

  • Stayed December 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with premierinn.com

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Skipton, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

we always use premier in. For our city centre breaks as we know "you get what it says on the tin" - however this hotel felt as though it was compromising on service and quality - despite the good night promise we did not experience the usual low noise - thin walls. The bedding was very scratchy and the bed was a lot smaller than usual for a premier inn. We tried to eat on site and the restaurant guy said he could get us in by 7.30pm and at 7.55 we were still waiting with no explanation or acknowledgment even so we left to eat elsewhere . All in all we were disappointed - a first for us with premier inn - I really hope it's not a sign of the future

  • Stayed December 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Derbyshire, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

I stayed at this premier inn with friends for one night whilst visiting the christmas market.
The staff were very helpful, professional and a credit to the company.
The bedroom and bathroom were very clean and fresh looking.
Lenny Henry is right about the beds, they are a dream to sleep in.
All this at a very good price, well done Premier Inn.

  • Stayed December 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Malling, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Until we tried to get some breakfast .
We booked this Premier Inn for 3 nights as we had a weekend of visits and activities planned in Manchester. I checked in on line before arrival and so there is was very little for the reception staff to do when we arrived ... They gave us our key and pointed to the lift... The room was very clean, very comfortable and was furnished with everything we could want. The location of the hotel was perfect just a short walk to St Peters Square to pick up a tram. 10 minute walk to the Arndale Centre and 20 minutes to Manchester Piccadilly Stn. We enjoyed 3 very comfortable nights with our only slight moan being the pretty weak water pressure in the otherwise spotless bathroom . On check out day we decided to treat ourselves to a cooked breakfast before setting off for the station ..... That's when it all went wrong .... The restaurant was too small to cope with demand , 15 minute wait for a table only to then join another queue to get some food .... No plates , no glasses for juice , no juice as run out , no cereals as run out .... Cooked breakfast was supposedly all you could eat but there wasn't enough for 1 person let alone return trips for more . We asked for our money back and that took another 25 minutes. My tip would be definitely stay at this Premier Inn but don't book for breakfast .... Go up the road where there are plenty of other options available .

Stayed December 2014, traveled as a couple
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NaomiClarke, Manager at Premier Inn Manchester City Centre - Portland Street, responded to this review, 3 days ago
Thank you very much for the review and your comments. I am very sorry our breakfast did not live up to your expectations. We always advice our guests on busy periods during breakfast. We also have posters in the lifts which show when it is the quietest time in our restaurant. I understad that was not possible for you as you decided last minute. Again myself and my team are very sorry for any inconvenience.
I hope you visit us with your next stay in Manchester and maybe even give our breakfast another chance when it is a bit quieter.
Kind Regards,
Naomi Clarke
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Manchester City Centre - Portland Street

Address: 112 - 114 Portland St, The Circus, Manchester M1 4WB, England
Phone Number:
Location: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#6 Family Hotel in Manchester
#9 Romantic Hotel in Manchester
#11 Business Hotel in Manchester
Price Range (Based on Average Rates): $
Number of rooms: 232
Official Description (provided by the hotel):
Ideally situated in the heart of Manchester, Piccadilly train station is just a 10 minute walk and there are tram links to Manchester Old Trafford stadium, Manchester City stadium, and Media City Uk. Attractions nearby include Canal Street, Oxford Road, Palace and Opera House theatres and lots of bars and restaurants. Passes for nearby gym facilities are available please enquire at reception. Parking is available at a discounted rate (approx £14.50 per over night stay) at the Q Park on St James St - M1 4LX. Voucher is available from hotel reception upon departure. Our Manchester (Portland Street) Premier Inn has everything you'd expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes. ... more   less 
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Also Known As:
Premier Inn Manchester City Centre (Portland Street) Hotel Manchester
Premier Inn Portland Street
Travel Inn Manchester

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