For what we paid for the room I don't think anyone could complain about this place. Obviously it's a Premier Inn - no frills budget accommodation - but the room was decent and the location is absolutely spot on. Just 2 mins to Harvey Nichols, 5 to Selfridges and the Arndale Centre which makes it perfect for a shopping trip away. The recruitment process for this hotel must be spot on as everyone we talked to at reception were really helpful and polite, better service than I've received at hotels far more expensive. The other bonus is that despite being in the city centre, the car park is free and we were able to leave our car after check out so we could do a bit of shopping before we went home.
I've stayed in the Travelodge around the corner which is absolutely dreadful so I would recommend this if you're looking for a budget stay.