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“Not to my taste” 2 of 5 stars
Review of Bonbon Chocolate workshop

Bonbon Chocolate workshop
9 John street, Manchester M4 1EQ, England
161 839 4416
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Ranked #1 of 11 Dessert in Manchester
Cuisines: Dessert
Restaurant details
Glossop, United Kingdom
Top Contributor
241 reviews 241 reviews
168 restaurant reviews
Reviews in 75 cities Reviews in 75 cities
140 helpful votes 140 helpful votes
“Not to my taste”
2 of 5 stars Reviewed November 9, 2013

What a shame, I have been wanting to go here for months and finally got a chance and ordered a salted caramel hot chocolate. £3.60 for a tiny cup that didnt even have a top so sloshed over the sides when i walked all over my hand and it didnt even have a hint of caramel of sea salt. Incredibly bitter i dont doubt its not made of high quality stuff but you need to like 80% dark chocolate wih no sweetness at all to enjoy this.

  • Visited November 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily T, Public Relations Manager at Bonbon Chocolate workshop, responded to this review, April 22, 2014
Hello,

We're sorry to hear the hot chocolate wasn't to your taste. We understand that for many, Bonbon is an indulgent treat, and we try to use the best ingredients for all the handmade chocolate (including the hot chocolate) in the shop.

Thank you for your feedback, we'll pass this onto the team.

Best wishes,

Bonbon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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28 reviews from our community

Visitor rating
    19
    7
    0
    2
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Russian first
  • Any
English first
Manchester, United Kingdom
Senior Contributor
36 reviews 36 reviews
28 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
“Very small, uncomfortable atmosphere ”
2 of 5 stars Reviewed October 16, 2013

We popped in for a hot chocolate after reading a great review. Two of the four tables were already taken and with us taking the third, it was very cramped. It was very quiet and this made it a bit uncomfortable... We felt we had to whisper! The orange hot chocolate was extremely rich and bitter, we couldn't finish it. The smell of chocolate as you walk in is amazing and the chocolates on sale look incredible, but the cafe experience was a real disappointment.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily T, Guest Relations Manager at Bonbon Chocolate workshop, responded to this review, April 22, 2014
Hello,

We're sorry to hear you didn't enjoy all of your experience. We understand the intimate environment isn't for everyone.

Our hot chocolate is made with melted Valrhona dark chocolate, sugar and a little spring water so is a much richer drink that the powdered varieties. For a little extra sweetness we recommend adding salted caramel sauce.

Thank you for taking the time to leave your feedback, we'll pass this onto the team.

Best wishes,

Bonbon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham, United Kingdom
Top Contributor
77 reviews 77 reviews
56 restaurant reviews
Reviews in 40 cities Reviews in 40 cities
26 helpful votes 26 helpful votes
“Died and gone to Heaven !!”
5 of 5 stars Reviewed April 8, 2013

What an amazing place ... a real Aladdin's cave and the chocolate of the day was to die for ... I hope that I dropped enough hints to my daughter for upcoming birthday !!

Visited April 2013
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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