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“Would stay again!” 4 of 5 stars
Review of Hotel Ibis Budget Manchester Centre Pollard Street

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Hotel Ibis Budget Manchester Centre Pollard Street
2.0 of 5 Hotel   |   2 Pollard Street, Manchester M4 7DB, England   |  
Hotel amenities
Ranked #32 of 117 hotels in Manchester
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524 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Top Contributor
65 reviews 65 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed November 24, 2013

Visiting Manchester for a couple of days and needed somewhere nice to stay whilst being cheap due to the fact that we had a full itinerary planned and wouldn't be spending much time in the hotel.
At £23 per night, booked through their own website, I didn't feel I could go wrong given the previous reviews I had read on here.
Room 514 on the fifth floor was perfectly formed. The room has a toilet, shower and sink although the toilet has its own room and then the shower and sink are directly in the room, which is a little strange; i understand that this is a good use of space however not quite conventional and I remain a little unconvinced, especially as they don't give you a bath mat for the floor.
The bed is firm but perfectly comfortable. Additional pillows are available from reception as you only get 1 each as standard. The TV has Freeview and there is a desk space.
The room was clean, however there was a facewipe under the bed and long black hairs on the floor, which certainly weren't mine, so maybe a closer attention to detail by the cleaning team wouldn't go amiss. Strangely there is also air con in the room, which for saying you don't get a proper en suite, is quite an unexpected addition but I'm sure most welcome in the summer months.

This is a great hotel, well kept, polite and friendly staff and an excellent location - you can walk anywhere in the city from here.
I absolutely recommend this hotel for anyone who wants a base for their stay at an excellent price.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederic_Dumont_6943, Manager at Hotel Ibis Budget Manchester Centre Pollard Street, responded to this review, December 1, 2013
Thank you for taking the time to write such a detailed review of your stay; I'm very pleased you felt the hotel was good value for money and would recommend us to others.
I'm sorry you encountered some housekeeping issues; I will make the manager aware of your comments to ensure this does not happen again in future.
It is great to see you enjoyed your stay overall and were happy with the service and location.

The team and I hope to see you again soon.

Kind regards,
Frederic Dumont
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gloucester, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 18, 2013

Just 300 yards from new islington station on the metro. I was surprised straight away by the friendly staff on reception. It was a bright and welcoming change from the normal receptions you get in hotels.
Then onto our room. A double room. Straight away we felt relaxed, thanks to the colours and lighting.
It was a great use of space. With the sink and shower in the same room as the bed. It sounds odd but it works.
My wife wasn't very well due to a cold/flu and she said the shower was lovely, especially the mood lighting.
There were lots of negative feedback on the internet about thin pillows and duvets. But I found nothing wrong with either.
Plenty of plugs in the room to charge phones/tablets.
And a nice widescreen tv with free view not just the usual 5 channels.
As the name states it's a budgets hotel. So no kettle in the room.
(But hot drinks are available in the reception area.)
I had an open mind as to what to expect but was amazingly surprised by the room and friendly staff.
I don't know if the rooms are soundproofed. But it was nice and quite all the time.
See you again soon

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederic_Dumont_6943, Manager at Hotel Ibis Budget Manchester Centre Pollard Street, responded to this review, November 22, 2013
Thank you very much for your kind comments and compliments, they are greatly appreciated.
It is fantastic to hear you were so impressed with the reception staff and your wife found the showers in the room therapeutic; I hope she is feeling better.

I am very pleased you found everything you needed and the facilities and service exceeded your expectations.

We look forward to seeing you when you return.

Kind regards,
Frederic Dumont
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Ibis Budget Manchester Centre Pollard Street

Address: 2 Pollard Street, Manchester M4 7DB, England
Location: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #32 of 117 hotels in Manchester
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Ibis Budget Manchester Centre Pollard Street 2*
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