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Hotel Ibis Budget Manchester Centre Pollard Street
2.0 of 5 Hotel   |   2 Pollard Street, Manchester M4 7DB, England   |  
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Ranked #55 of 117 Hotels in Manchester
Certificate of Excellence 2014
Manchester
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
“Mixed feelings”
3 of 5 stars Reviewed December 19, 2012

We like other recent reviews stayed here as the hotel had just opened so it was very clean but our room was freezing when we first arrived and the heating took a while to work which of course we put down to the fact it hadn't previously been used. Once turned on for a while it heated our room well.

The room was cheap and well located as far as the city centre is concerned.

Despite being on a main road, we weren't disturbed by the noise from traffic at all.

We had deliberatley booked a family room as it was advertised as having a double bed, a bunk bed and a sofa bed; ideal for us, a group of 3 friends one of who was heavily pregnant. This is not what we got; there was no sofa bed and none of the rooms have sofa beds (we were told) so don't be fooled by the quite frankly false description of the room as we were!

The shower is effectively in the room itself with a partially frosted glass door so if you're not "that" close to the person you're sharing with, this may not be an ideal situation.

If you are looking for practicality over luxury this is the hotel to choose.

  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederic_Dumont_6943, General Manager at Hotel Ibis Budget Manchester Centre Pollard Street, responded to this review, January 2, 2013
Many thanks for posting your feedback.
We are pleased that you enjoyed your stay.
I have taken note of your comments regarding the Sofa Bed. Unfortunately, they were not available at the opening of the Hotel but the Sofa Beds should be added in our Family Rooms Rooms very soon.
I hope we can welcome you back.
Kind regards,
Frederic Dumont
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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769 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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English first
London, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 18, 2012

This hotel opened on Monday and we checked in on Saturday. On arrival check in was quick and we were given keys to the rooms in the brand new hotel. Once inside the room everything was brand new and shining. The rooms were moderate size, very clean, good bed and with free WiFi. Hotel is a 10min walk from Manchester Piccadilly Station. The staff were friendly and very helpful. There are no ironing or kettle facilities in the room. I knew this beforehand and carried my own tea bags (specific brand) the reception staff were more than happy to boil me a cup of water to take away in the room. They have a ironing room next to the reception where you can iron your clothes. We did not try the breakfast at the hotel but it seemed good value for all you can eat. Instead we went to Vivid Lounge across the road and they did good quality full english. If you are on a budget and all you need is a good quality,clean accommodation. This hotel is an excellent choice.

Room Tip: Carry your own toiletries as you will only be supplied with a small bar of soap in the room. Althoug...
See more room tips
  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederic_Dumont_6943, General Manager at Hotel Ibis Budget Manchester Centre Pollard Street, responded to this review, January 2, 2013
Many thanks for the positive comments.
I am delighted that you enjoyed your visit at the Hotel.
As mentionned, we do not have Tea/Coffee facilities in our Rooms but you can purchase Hot Drinks from Reception at any time as we are open 24 hours.
We look forward to seeing you again in the near future.
Kind regards,
Frederic Dumont
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Villa Bartolomea
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 18, 2012

A purpose built, new hotel with (almost) everything you need for a simple low cost stay very near the centre of Manchester. We enjoyed the banter with the staff, who did everything they could to help even when the car parking arrangements didn't work out, and we ended up with a fine of £100, which the hotel sorted out for us.
The only problem was the sign in the shower saying bathmats could be had from reception and be careful not to slip. We thought this was entertaining (we had already asked for a bathmat as we obviously needed one), but when the next guest came down to complain that she had fallen in the shower, it wasn't so funny. They definitely need to change their policy on this.
Anyway at £28 for 2 (or even 3) it was great value. Breakfast was extra obviously and good value at £4.?? - the coffee was better than in many more expensive hotels.

Room Tip: Don't forget to ask for a bathmat when you arrive.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederic_Dumont_6943, General Manager at Hotel Ibis Budget Manchester Centre Pollard Street, responded to this review, January 2, 2013
Thank you very much for your review.
I am pleased that you enjoyed your stay with us.
I am happy to hear that the Team did help you as much as they could with the issue regarding the Car Park and that the situation was sorted quickly.
I have also taken note of your feedback regarding the Bath Mats. Please note that an extra sign will be added in order to inform guests better.
We look forward to welcoming you back again soon.
Kind regards,
Frederic Dumont
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Ibis Budget Manchester Centre Pollard Street

Address: 2 Pollard Street, Manchester M4 7DB, England
Phone Number:
Location: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #55 of 117 Hotels in Manchester
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Ibis Budget Manchester Centre Pollard Street 2*
Number of rooms: 150
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