“Something needs to be done... Terrible!!!!”
If I could give this place a zero rating I would. I am quite cross and outraged that places like this get away with being in the hospitality industry. I am a very patient person and no where near fussy, however after my experience at this branch of Pizza Hut, I have to say even the patience of a saint would struggle to uphold against the shockingly terrible servic at his branch. I have been to many branches of Pizza Hut and have never experienced anything like this!
We were shown to our table by a member of staff..the restaurant was empty. We sat for 20-30. Nothing. In that time, three other tables were sat and greeted and one table already had starters!! They were sat right buy us. They were served by the same guy who sat us down.upon requested for some service, this guy called over a very young and inexperienced boy. This young lad did his best, but clearly he was new and dent have a clue. What really shocked me most is the first guy served up to four/five tables, all which came after us, and left this lure less boy to serve us.i was outraged at the fact that this young lad was given no guidance, help or any form of direction by us peers. It was quite disgusting to watch. We didn't complain as the young lad was doing his best, however it wasn't his fault and we did not want him to get into trouble. When the food did arrive it was fine, but we continue to watch in horror just te general attitude of more "experienced" saff. Clearly so e of them need their egos adjusted and some training on how to help your less experienced employees. Your there to help each other out. A real let down Pizza Hut. This branch does not reflect your there's e great service.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.