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“Exceptionally great staff & service” 5 of 5 stars
Review of Premier Inn Manchester City (Piccadilly)

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Premier Inn Manchester City (Piccadilly)
3.0 of 5 Hotel   |   72 Dale Street, Manchester M1 2HR, England   |  
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Ranked #1 of 117 Hotels in Manchester
Certificate of Excellence 2014
Brentwood, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Exceptionally great staff & service”
5 of 5 stars Reviewed September 24, 2013 via mobile

Staggered down to the restaurant, somewhat hungover, on Sunday at about midday and was met by the most brilliant staff in the restaurant. Didn't manage to get their names, but all were genuinely friendly, brought coffee over to my table and helped me get my day off to a great start. Have booked to stay here again next month. Can't fault anything.

Stayed September 2013
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NickBabrovskie, General Manager at Premier Inn Manchester City (Piccadilly), responded to this review, September 27, 2013
Thanks for your kind comments about your recent stay, it's great to read that the staff looked after you in your delicate state! We hope to be able to welcome you back for future stays.
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1,207 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (208)
Date | Rating
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English first
Alfreton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 23, 2013

Thanks to all the staff who are so hardworking and welcoming. Cezar, Sarah+colleagues, Paul the cleaner and Portuguese lady. Not forgetting the brilliant housekeepers and front desk.
I have stopped in many hotels 4/5 star but the staff, cleanliness, and good bar prices will have me coming back.
1st time at a Premier Inn. I was delighted!!

These people do care.
Will stop in the week next time, for best value. Beware of internet charges.
Stayed-3 Nights twin room commencing Fri 13th Sept. 2013.

Paul & Cecilia

Room Tip: High floors best.
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  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NickBabrovskie, General Manager at Premier Inn Manchester City (Piccadilly), responded to this review, September 27, 2013
Thankyou for posting such positive comments following your recent stay with us. I am really happy to read that your first stay with Premier Inn was such an enjoyable experience. Rest assured that your comments regarding the team will be shared and celebrated. We look forward to welcoming you back in future!
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York, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 22, 2013

Thanks Premier Inn, so worth the money, very comfy, clean and modern, the receptionist was just fantastic so helpful and sorted everything calming and professionally as it was busy (20 of us staying there). Excellent location next to train station and near to all pubs and clubs booked in. The taxi service was spot on to (street cars). Car park across road and cheap. They have costa coffee to. Def worth staying at.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOANNA P, Operations Manager at Premier Inn Manchester City (Piccadilly), responded to this review, September 23, 2013
Thank you so much for your 'spot on' comments of your stay.

It really does empower the team seeing such fantastic feedback. Hopefully we will see you again in the near future and welcome you back to Manchester!
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Crossgar, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 22, 2013

We stayed for one night in order to meet family for pre wedding fittings and entertainment. Hotel was conveniently situated and very clean and had everything you would require. Only minor problem was no tv remote but this was quickly sorted out once hotel staff were made aware.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOANNA P, Operations Manager at Premier Inn Manchester City (Piccadilly), responded to this review, September 23, 2013
Thank you so much for your recent feedback at the hotel.

Apologies for the minor mistake of no remote but happy to see the team quickly fixed the situation out for you so you could enjoy watching the television at your own comfort.

I hope all goes well for the wedding and you manage to complete all those last minute arrangements. Congratulations for your future celebration.
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Stirling, Scotland, United Kingdom
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 22, 2013 via mobile

Stayed here for two nights, location ideal as just outside station as good for a base! Breakfast was okay the first morning but awful the second. Standard premier inn though really, we found manchester lacking in things to do besides shopping and drinking!

  • Stayed September 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOANNA P, Operations Manager at Premier Inn Manchester City (Piccadilly), responded to this review, September 23, 2013
Thank you for your recent feedback on your stay. The reception team are fantasic at giving you advice of the city to ensure you get to see the best of Manchester.

We hope to see you again in the near future to ensure you get the most out of Manchester as there is a vast amount of attractions and visits for you to explore.
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Leicester
Top Contributor
63 reviews 63 reviews
7 hotel reviews
Reviews in 22 cities Reviews in 22 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed September 21, 2013 via mobile

We stayed here after a flight getting into Manchester Airport around 5.30pm to break up journey home. We arrived just before 7pm to a very warm & friendly welcome. As soon as we'd dropped our luggage in our room we went down to restaurant. Our waitress was lovely & very helpful. We found the food very good. We retired to our room early as we were shattered after travelling all day. The room was comfortable and more than adequate for our needs.
Check out next morning again was met with friendly staff. We headed to Manchester Piccadilly for our train journey home. Station is literally round the corner. We will without a doubt definitely stay here again

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOANNA P, Operations Manager at Premier Inn Manchester City (Piccadilly), responded to this review, September 23, 2013
Thank you so much for your recent feedback to Piccadilly Premier Inn.

It's great to see such postive feedback for the team as they work extremelly hard in ensuring your stay is comfortable through out.. It will certainly make them smile.

I hope to see you in Manchester again soon.
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hemel hempstead
Top Contributor
88 reviews 88 reviews
50 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 19, 2013

Stayed here on 11th September after a charity golf day , checked in on line and picked key cards up at lunchtime, swift , easy check in.

Came back in at 10 p.m. and staff couldn't do enough for us, rooms spotless, bar has a real homely touch and breakfast spot on.

All in all all very positive , no negatives for me and a walk across the road to Manchester Piccadilly train station in the morning, will definately stay here again

Room Tip: As always book early for best rates
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOANNA P, Operations Manager at Premier Inn Manchester City (Piccadilly), responded to this review, September 21, 2013
Thank you for your recent comments. It is such a great pleasure I can share this with the team and it will make them smile and proud they have made your stay comfortable.

Hope your day of golf was successful and look forward to seeing you back in Manchester in the near future.
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Additional Information about Premier Inn Manchester City (Piccadilly)

Address: 72 Dale Street, Manchester M1 2HR, England
Phone Number:
Location: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Restaurant
Hotel Style:
Ranked #1 of 117 Hotels in Manchester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Premier Inn Manchester City (Piccadilly) 3*
Number of rooms: 193
Official Description (provided by the hotel):
Just a short wheelie-suitcase trundle from Manchester's main transport hub, Premier Inn Manchester City Centre (Picadilly) brags a whole floor of meeting and conference facilities, puts you in prime position whether you're seeing the sights or visiting for business. Explore the bars and restaurants of Canal Street and the Northern Quarter. Catch the big live events at the Arena, Old Trafford or Etihad Stadium. Seek out the season's must-haves in the Arndale Centre. Then nip back to enjoy a great night's rest with our contemporary restaurant, spacious rooms and huge, comfy beds. ... more   less 
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