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“top stay as usual.” 4 of 5 stars
Review of Premier Inn Manchester City (Piccadilly)

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Premier Inn Manchester City (Piccadilly)
72 Dale Street, Manchester M1 2HR, England   |  
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Ranked #1 of 117 Hotels in Manchester
Filey, United Kingdom
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
“top stay as usual.”
4 of 5 stars Reviewed September 16, 2013

spent the w/end here and checked in on line( so simple) nice cheerful greeting a bit disappointed we were put on 1st floor would have liked a little higher as the views are pretty good as previous reviews say. but onwards the room was as good and clean as per usual p/inn standards.and the position of this hotel is perfect for all the sights (arndale,printworks,canal street,ect,and parking 10 yrds from hotel but a little expensive even with discount £17.00 for 48 hrs.but when you only pay £72.00 for a fri/sat night stay you cant grumble.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOANNA P, Operations Manager at Premier Inn Manchester City (Piccadilly), responded to this review, September 21, 2013
Thank you for your recent comments on the hotel.

Glad to see your stay with us was enjoyable and that our location helped you access the city locations you needed. If you do stay with us in the future please ring the hotel prior to your stay or with any other locations and if you have a specific requirement ie. Higher floor. We will always do our best to accommodate you. On the day requests do become more difficult on peak days but again the team will accommodate were we can.

Lovely to read your comments and its great feedback for the team. Look forward to welcoming you back on any future stays with us...
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981 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (185)
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Cincinnati, OH
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 16, 2013

hotel was clean and ideally located walking distance to the train station....lots of places to walk to nearby...front desk service was extremely slow...a huge hen party was checking in and it took close to an hour to get our room...the auto check in set up at the counters were not working...
breakfast looked good...just had the coffee tho...comfy bed...nice pillows...clean bathrooms

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOANNA P, Operations Manager at Premier Inn Manchester City (Piccadilly), responded to this review, September 21, 2013
Thank you for your recent feedback on your stay.

I apologise it seems to have taken you some time for you to get checked in, I will certainly review why this was the case as its far from any expectation. We like to ensure every guest has a smooth quick check in. With groups arriving we usually take a group booker to the desk so you can access the quick and easy check in terminals.

It is good to see that the hotel was comfortable after this stage. I hope to see you on any future trips to Manchester!
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London, United Kingdom
Senior Contributor
46 reviews 46 reviews
41 hotel reviews
Reviews in 43 cities Reviews in 43 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 13, 2013

It was my first time to Manchester and we only stayed one night, but I have no complaints about this place. It's very close to Manchester Piccadilly, which was handy as we arrived and left by train, and it's a few minutes' walk from the Arndale Centre and surrounding shopping streets. The room itself was comfortable - it won't win any awards but was quiet and perfectly adequate for our needs, and at £40 (if I remember correctly) represents excellent value in a city centre I think.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOANNA P, Operations Manager at Premier Inn Manchester City (Piccadilly), responded to this review, September 21, 2013
Thank you so much for your recent review. It is such a pleasure to see we made your first trip to Manchester a comfortable one and staying with our location gave you easy access to the facilities you needed in Manchester.

Hope to see you again in Manchester in the near future.
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Karachi, Pakistan
Senior Contributor
44 reviews 44 reviews
30 hotel reviews
Reviews in 19 cities Reviews in 19 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed September 12, 2013

Excellent Rooms. Very hi tech reservation service. Staff special "Sid" was more then happy to assist. Other staff in the morning was was in very good mood and always welcomed us. I would at this one can't get a 4 star I would service. And what they promised a comfortable sleep is true. Highly recommended. Never experienced this wonderful service for a budget hotel.

Room Tip: All rooms are good
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOANNA P, Operations Manager at Premier Inn Manchester City (Piccadilly), responded to this review, September 13, 2013
Thank you for your feedback this week. It has certainly made Sid very happy and its a pleasure giving such fantastic feedback. I'm glad to see you was accomadated through your short trip and managed to make the most of Manchester.

Myself and the team hope to welcome you back on any future stays in Manchester!
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York, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 11, 2013

We decided to stay here since we planned to spend the majority of our time in the city and simply required a clean and comfortable base. The hotel was good value for money and is well located for both Piccadilly train station and the city itself.

First impressions were good, especially since the hotel is relatively newly-built and has reassuring key card access for each floor. The receptionist was extremely friendly, supplying us with a map highlighted with his recommendations for the city and much useful information. All of the staff we encountered were polite and helpful.

Our room was on the first floor, and was relatively quiet at night. However, we were facing a reasonably quiet street, so I cannot comment upon noise levels elsewhere in the hotel. The room was clean and surprisingly light, with effective air conditioning. The bed was comfortable and firm and the linens clean and fresh. Our only issue was that the in-room phone did not work (not usually a problem, but would have been useful when we needed to contact reception) and was not fixed as promised.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOANNA P, Operations Manager at Premier Inn Manchester City (Piccadilly), responded to this review, September 13, 2013
Thank you so much for your recent review on the hotel.

The staff are fantastic to work with and makes me happy that it extends through to your stay here with us. I know they will take pleasure reading your kind words.

I hope we will see you on any return trip to Manchester!
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Bangor, United Kingdom
Top Contributor
81 reviews 81 reviews
32 hotel reviews
Reviews in 29 cities Reviews in 29 cities
149 helpful votes 149 helpful votes
4 of 5 stars Reviewed September 10, 2013

We stayed here 06/09 and had a lovely room on the second floor overlooking the canal. The hotel had an open outlook and noise levels were minimal although we had the window open all night. The room was spotlessly clean with very comfortable beds. Air conditioning worked well. The bathroom was up to PI standard but please take care coming out of the bath after having a shower as the base of the bath was very slippery.
I would have given the hotel a 5* had the breakfast been better. The food and choice was adequate but items were not replenished regularly and we had to wait nearly 10 minutes for bacon (still a little undercooked). When bacon arrived other items had been depleted and you had to wait even longer. I don't know if this was due to a staffing issue.
I would here again and I would recommend other people to stay here. Just please sort out breakfast time.

Room Tip: Ask for quiet room
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NickBabrovskie, General Manager at Premier Inn Manchester City (Piccadilly), responded to this review, September 11, 2013
Thanks for sharing your thoughts following your recent stay with us. It is great to read that, overall, you were happy with your visit.. Please accept my apologies that your breakfast experience wasn't up to our normal high standards and rest assured that your comments will be shared and discussed with our restaurant team to ensure that there is no repeat occurances.
We look forward to welcoming you back in future.
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Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 9, 2013 via mobile

We stayed here for 2 nights in a room on the 9th floor with floor to ceiling windows - fantastic view! Lovely, clean hotel in a central location. Breakfast good at around £8. if wanted. There is a carpark opposite on Dale Street seperate from the hotel also if needed.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NickBabrovskie, General Manager at Premier Inn Manchester City (Piccadilly), responded to this review, September 11, 2013
Thanks for taking the time to post your review. I am so happy to read that you enjoyed your stay with us and that you enjoyed the magnificent views! We all look forward to welcoming you back next time you stay in Manchester.
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Additional Information about Premier Inn Manchester City (Piccadilly)

Address: 72 Dale Street, Manchester M1 2HR, England
Phone Number:
Location: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Restaurant
Hotel Style:
Ranked #1 of 117 Hotels in Manchester
Price Range (Based on Average Rates): $$
Number of rooms: 193
Official Description (provided by the hotel):
Just a short wheelie-suitcase trundle from Manchester's main transport hub, Premier Inn Manchester City Centre (Picadilly) brags a whole floor of meeting and conference facilities, puts you in prime position whether you're seeing the sights or visiting for business. Explore the bars and restaurants of Canal Street and the Northern Quarter. Catch the big live events at the Arena, Old Trafford or Etihad Stadium. Seek out the season's must-haves in the Arndale Centre. Then nip back to enjoy a great night's rest with our contemporary restaurant, spacious rooms and huge, comfy beds. ... more   less 
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