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“Ok” 3 of 5 stars
Review of The Works Apartment Hotel

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The Works Apartment Hotel
3.5 of 5 Condominium   |   33 Withy Grove, Manchester M4 2BJ, England   |  
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Hotel website
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Hotel amenities
Manchester, England, United Kingdom
Top Contributor
52 reviews 52 reviews
26 hotel reviews
Reviews in 15 cities Reviews in 15 cities
30 helpful votes 30 helpful votes
“Ok”
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here for one nighf in the heart of manchester right opposite birdcage and connected to printworks it was a basic apartment balcony was very small didnt feel very homely really probably wouldnt choose to stay here again but suppose for one night if your on a night out is ok stayed in a lot better at cheaper prices too

Stayed June 2014, traveled as a couple
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101 reviews from our community

Traveler rating
    35
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    13
    11
    19
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11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
London, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

we stopped by at the works last weekend as we were visiting the men arena and found it be very convenient. we were a little reluctant due to various complaints we had read about noise, however after calling the hotel we were advised that the noise was non longer a problem. we took our chances and booked anyway and had a wonderful stay. the aparrtments were really big and spacious and we were oinly 5 mins walk away from the men arena. the only downside was that we were 5 friends and we could only have 2 sets of keys, this wasnt a major problem as they had 24 hour reception over the weekend.

Room Tip: rooms facing the front have a better view
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  • Stayed April 2015, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

I stayed one night, there was no hot water and nobody answered the out of hours contact number. I called for an hour in the morning without an answer. There's no reception desk out of hours so there's nobody to contact if you need assistance.

  • Stayed April 2015, traveled solo
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Surrey, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We took our grand daughter to Manchester university for an interview. As it was being held at 9am we had to travel the night before and needed to stopover. This seemed a very good deal as we needed 2 rooms. We arrived at 10pm and couldn't find the hotel. We phoned and got the extremely helpful Alex who talked us in. Reception was closed, but Alex had given very full instructions as how to collect our key. As we just really neede 2 beds for the night, it was fine. Bathroom very clean and adequate. Bedding very clean and basic. Downside was badly marked furniture, dirty windows, stained window blinds, marked kitchen surfaces etc. Generally, I believe it's because of the clientele. The hotel is opposite a night club and our opinion is they fall out of there at 4am, very noisily, and use the hotel for " social activities " without consideration for others. That said, 4 people slept well, apart from a slight 4am blip, for £105. As we booked out we were met by very helpful staff who offered late book out if required and wished us a pleasant onward journey.

  • Stayed April 2015, traveled with family
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Made an error and cancelled my booking by accident with the hotel. Rang booking.com and contacted hotel straight away (literally within minutes of the mistake).

Hotel refused to reinstate the booking and charged full £90 cancellation fee, but said I could rebook at an additional £90.

Emailed hotel twice with no response even though receipt to say email had been received and read by hotel was sent back to me.

Disgusted with the lack of customer care and communication

Avoid using this venue !

Stayed March 2015, traveled on business
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Truro, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First of all, I would like to say that the location of this property is excellent.
The staff were pleasant and helpful. Unfortunately I feel that this property falls down by overselling itself with unrealistic promises of a luxury apartment, something that it is certainly not. We travelled with our son to look at Manchester Uni and to try to get a feeling for the city. In this respect it was perfect, a downtown location close to all amenties.
The apartment was far from luxury, it was certainly spacious and bright but very worn.
It would be ideal if you are looking for a party flat for a group of young people after a night out and I suspect that this is probably what it is used for. The carpets were threadbare with evidence of numerous spilages and I was very dubious about walking barefoot in the apartment. The bedlinen tired and well worn (but clean) and the duvets had lost all of their umph. There was also evidence of a recent flood with water damage. Lots of things were broken, (such as the shower screen not fitting correctly over the bath), it was supposed to be a 5 person apt but there were So my feeling really is that they are just over selling what would is a great crash pad but definitely not a luxury apartment.

Room Tip: we were high up and had great views over the city
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  • Stayed March 2015, traveled with family
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rio de Janeiro, RJ
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

At first we spent over 30 minutes walking around the area trying to find the right place. It felt like looking for The Leaky Cauldron and being a muggle. We ended up finding a small sign beside a single door, that led up to the building. It was right in front of a well-known shopping centre. The people at the desk weren't the most friendly, and we had to leavea deposit, of which we weren't warned beforehand. There were elevators (a huge plus for 4 girls traveling with hard-case suitcases in a country dominated by victorian houses full of staircases), and the apartment itself was very spacy with two rooms, a small double bed each. Noisy at night, as it was close to a busy street around nightlife and a shopping centre. Great location, however, walking distance from the train station, and a few of the most beautiful and interesting libraries I have ever visited. The washing machine was broken and full of water, but was soon fixed. The nice kitchen allowed us to have a home-cooked dinner. When we left, we had to leave the keys, and despite warning the staff we were leaving early, there was no one at the front-desk to see us away. In the end, would recommend if you could get a silent room.

Room Tip: Try a room higher up or facing away from the street.
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  • Stayed July 2014, traveled with friends
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Works Apartment Hotel

Address: 33 Withy Grove, Manchester M4 2BJ, England
Phone Number:
Location: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Suites Airport Transportation
Hotel Style:
Ranked #17 of 72 Specialty Lodging in Manchester
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Works Apartment Hotel 3.5*
Number of rooms: 36
Official Description (provided by the hotel):
With guest comfort and convenience to rival four star hotels, these luxury city centre apartments are located 15 minutes from Manchester Piccadilly Station and a stone throw away from the MEN Arena .The Works Apartment Hotel offer penthouse suite, family,deluxe and premium apartments boasting spacious and airy living areas with floor-to-ceiling windows, city-centre viewing balconies, free and unlimited broadband Wi-Fi, tiled bathrooms and roomy bedrooms. Unlike mainstream hotels, we do not levy supplementary charges for extra sleeps (subject to apartment type booked) making our rates the most value driven prices in Manchester.Each of our luxury apartment offers a contemporary kitchen with open-plan living and dining area, tea/coffee making facilities, multi-channel LCD TV and a DVD player. Amenities in each of our excellent standards of accommodation come with Egyptian cotton linen and bath sheets and aromatherapy toiletries by world renowned Gilchrist & Soames.Adjacent to the Arndale shopping centre, the hotel is situated in the heart of the city and nearby Manchester's best bars and night life, The Works Apartment Hotel also provides easy access to Manchester Victoria Railway Station and Shudehill Bus Station.Printworks, which is located a 1-minute walk away, features an IMAX movie theatre and a range of cafes and restaurants in the immediate vicinity.You no longer have to miss breakfast in bed or rush to the breakfast room. With a kitchen to make your own, our Aparthotel provides you with the best of both worlds. The service and luxury feel of a hotel and the flexibility and independence of your own home. ... more   less 
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